Account Manager (Commercial Landscaping)

BrightView • Boston, MA • 2h ago

Description

The Best Teams are Created and Maintained Here.

This position will support operations in our Chelmsford, MA location.

Job Summary

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

Duties and Responsibilities:

Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio

Develop accurate estimates and takeoffs for both new and existing clients as needed

Deliver timely bid proposals and designs for enhancement projects.

Generate referrals from existing client base and communicate leads to Business Developer

Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact

Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

Lead and facilitate the resolution of client concerns or issues

Ensure timely account renewals within the assigned client portfolio

Proactively assess and address site enhancement needs during visits

Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations

Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met

Support hiring, training, and coaching of field crews for the assigned portfolio

Promote and enforce safety policies and procedures

Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services

Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings

Maintain proper account documentation and notes in the CRM system

Monitor and maintain satisfactory accounts receivable levels

Coordinate with the Branch Administrator to keep client records and contact information current

Perform additional duties as assigned by the Branch Manager

Education and Experience:

Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry

Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.

Strong written and verbal communication skills.

Demonstrated leadership and coaching abilities

Ability to foster collaboration and teamwork

Physical Demands/Requirements:

Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools

Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time

Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services

Ability to travel by car, train, and plane

Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours

Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:

Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week

Field-based position, a combination of office and customer-facing

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time

Compensation Pay Range:

$75,000 to $80,000

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process _.

It's Not Just a Team. It's One BrightView._

Similar Jobs

AI Engineer / Data Scientist, AI Manager

PwC • Boston, MA • 1h ago

Management & Administrative

Specialty/Competency: Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in audit and assurance focus on providing independent and objective assessments of fi...

1h ago

Go to Apply

Manager, Sales

Forrester • Cambridge, MA • 1h ago

Management & Administrative

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best eve...

1h ago

Go to Apply

Google Gemini Manager, Technical Transformation

Deloitte • Boston, MA • 1h ago

Management & Administrative

Google Gemini, Manager, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI,...

1h ago

Go to Apply

AI Engineer / Data Scientist, AI Sr. Manager

PwC • Boston, MA • 1h ago

Management & Administrative

1h ago

Go to Apply

Account Manager (Commercial Landscaping)

BrightView • Boston, MA • 2h ago

Management & Administrative

Description The Best Teams are Created and Maintained Here. Job Summary The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that p...

2h ago

Go to Apply

Account Manager (Commercial Landscaping)

BrightView • Chelmsford, MA • 2h ago

Management & Administrative

Description The Best Teams are Created and Maintained Here. This position will support operations in our Chelmsford, MA location. Job Summary The Account Manager serves as the primary point of contact for a portfolio of...

2h ago

Go to Apply

Administrative Intake Coordinator - CBHC - Part Time *

Riverside Community Care • Norwood, MA • 2h ago

Management & Administrative

Riverside Community Care Love What you do! Administrative Intake Coordinator - CBHC In this important role, the Administrative Intake Coordinator performs tasks of ensuring full registration and screening for all ages an...

2h ago

Go to Apply

Administrative Business Supervisor

Tufts Medicine • Medford, MA • 2h ago

Management & Administrative

Job Profile Summary ?This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Admin...

2h ago

Go to Apply

Advanced Associate, Customer Service

Pearson • Boston, MA • 2h ago

Management & Administrative

At Pearson, our purpose is to help people realize the life they imagine through learning. We're a place where talented people with different viewpoints can have their voices valued and heard and we're intentionally build...

2h ago

Go to Apply

Director of Human Resources, People and Culture

Crescent Hotels and Resorts • Quincy, MA • 8h ago

Management & Administrative

Salary: $115,000 USD per year Pay or shift range: $110,000 USD to $125,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, loc...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)