Restaurant Supervisor - Cap Rock Clubhouse

Crescent Hotels and Resorts • Horseshoe Bay, TX • 11h ago

Rate: $21 USD per hour

Description

Position Summary

Horseshoe Bay Resort's members-only flagship restaurant at Cap Rock Clubhouse is seeking an experienced and polished Restaurant Supervisor . This role is responsible for driving exceptional guest satisfaction by leading a high-performing team, maintaining service excellence, and ensuring seamless coordination between front-of-house and kitchen operations in a luxury dining environment.

Key Responsibilities

Operational Leadership

Shift Management: Oversee opening and closing procedures using established checklists; ensure proper floor coverage and maintain a visible presence throughout service.

Service Standards: Train, uphold, and enforce brand service standards; conduct daily taste panels and menu education sessions.

Problem Resolution: Address operational challenges proactively, including staffing shortages, reservation changes, and guest concerns.

Quality Assurance: Ensure food quality standards are met before service; manage maintenance needs through inspections and work orders.

Financial & Administrative Oversight

Labor Management: Align staffing levels and scheduling with budget and occupancy forecasts.

Revenue Controls: Execute proper check handling and revenue procedures; manage timekeeping and scheduling adjustments.

Business Support: Assist with marketing initiatives and continuous improvement efforts to drive outlet performance.

Guest & Team Engagement

Member Relations: Actively engage with members to gather feedback and build relationships.

Team Leadership: Foster a collaborative, high-performance work environment through coaching, fair practices, and hands-on support during peak periods.

Safety & Compliance: Maintain a clean, safe, and compliant workplace in accordance with health and safety regulations.

Qualifications

Education & Experience

Minimum of 2 years of restaurant or hospitality management experience in a high-volume or luxury setting

High school diploma or GED required; degree in Hospitality or Business preferred

Must be at least 18 years old

Certifications & Skills

Valid TABC and Food Handler certifications required

Strong knowledge of restaurant operations, POS systems, and OSHA standards

Excellent communication and leadership skills

Demonstrated professionalism, strong work ethic, and team-focused mindset

Physical Requirements

Ability to stand for extended periods and lift up to 50 lbs

Adherence to all safety protocols and reporting procedures

Maintain a professional appearance, including proper footwear

About Horseshoe Bay Resort

Located on the shores of Lake LBJ in the Texas Hill Country, Horseshoe Bay Resort offers a premier luxury experience rooted in authentic Texas hospitality. We are committed to Diversity, Equity, Inclusion, and Belonging.

Compensation & Benefits

Compensation

Competitive hourly rate: $21.00 , with scheduled reviews and increases

Career advancement through the Manager in Training (MIT) program

Benefits (Full-Time)

Medical, Dental, Vision, Short- and Long-Term Disability

401(k) with employer match

Supplemental insurance (Critical Illness, Accident, etc.)

Paid vacation and holidays

Associate Perks

Subsidized housing and shuttle service

Meal subsidies and dining discounts

Resort amenities access (based on availability)

Travel discounts at Crescent Hotels & Resorts properties

Employee events and community engagement opportunities

Qualifications

Education

Required

High School or better

Preferred

Bachelors or better

Associates or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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