Summary RCS is seeking one individual to serve on a temporary basis (NTE 1 year) as the Deputy Operations Officer. The RCS Deputy Operations Officer provides support to the RCS Operations Officer in all matters related to operations, including administrative, financial, human resources, and capital asset management and ensures that operational activities are executed within allotted budget and timelines. Responsibilities This is a temporary promotion up to one year. The selectee may be returned at any time prior to the conclusion of the not-to-exceed date to the position from which they were temporarily promoted. The major duties of this position include but are not limited to: Understands and effectively solves multifaceted issues arising from providing readjustment counseling services across the nation with differing local Veteran and Service member population needs. Develops annual business plans supporting long- and short-range strategies. Analyzes interrelated issues of effectiveness, efficiency, and productivity to develops both short-term and long-term plans, goals, and objectives for improving service delivery of readjustment counseling services. Perform re-engineering, system and job redesign to ensure cost effective service provisioning. Allocate and adjust resources to ensure adequate support for operating initiatives. Provides support to the RCS Chief Officer (SES) in all matters related to operations, including financial, human resources, and capital asset management and ensures that operational activities are executed within allotted budget and timelines. Oversees and approves budgets and financial plans. Performs budget allocation and expense management for all business operational activities. Ensures resource assignment, work allocation, training development and performance assessment are completed. Provides leadership and managerial oversight in the following areas: systems and business management; strategic planning; quality assessment and improvement; human resources; professional staff management; and personal leadership and ethics. Work Schedule: Monday-Friday 8:00 am-4:30 pm EST Virtual: This is a virtual position. Virtual Work eligibility is for current VA employees who are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of the original hiring duty station at a VA-owned or leased space. Position Description/PD#: Supervisory Management & Program Analyst - Temporary Promotion/PD500320 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/02/2026. CTAP is designed to improve your chances of finding a new job in your agency through selection priority. To receive selection priority, you must: Be "surplus" or "displaced"; Have a current performance rating of at least "fully successful" (Level III) or equivalent; Occupy a position in the same local commuting area of the vacancy; Apply for a specific vacancy at or below your current grade level with no greater promotion potential than your current position; Meet the application deadline in the announcement; and Be found "well qualified" for the job. You are "surplus" if you: Are in the competitive service; Are in tenure group I (career) or tenure group II (career-conditional); and Have an official notice from your agency saying that your position is no longer needed. This notice could be: a "Certificate of Expected Separation" (CES); an agency certification that you are in a surplus organization or occupation; a notice that your position is being abolished; or a letter saying you are eligible for discontinued service retirement. You are "displaced" if you: Are in the competitive service; Are in tenure group I (career) or tenure group II (career-conditional); and Have an official notice from your agency saying you will be separated by reduction in force. This notice could be: a specific reduction in force separation notice; or a notice of proposed removal because you declined a directed reassignment or transfer of function out of the local commuting area. You are generally NOT eligible for selection priority if you are: In the excepted service; Downgraded or reassigned due to reduction in force, but not separated; In a different local commuting area from the vacancy; In a temporary or term position in the competitive service; In an agency that is not in the Executive branch; In an agency that does not follow OPM hiring procedures (this includes Postal Service, legislative and judicial branch agencies); or In the Senior Executive Service (SES). For additional information on CTAP, see https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing support to an SES in all matters related to operations, including financial, human resources, and capital asset management and ensures that operational activities are executed within allotted budget and timelines; performing budget allocation and expense management for all business operational activities; performing re-engineering, system and job redesign to ensure cost effective service provisioning; developing annual business plans supporting long- and short-range strategies; ensuring resource assignment, work allocation, training development and performance assessment are completed. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. There may be some walking, standing, bending, carrying/traveling with items such as books and a portable laptop. Note: Only open to Career transition (CTAP, ICTAP, RPL) and Current, permanent RCS Title 5 employees. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
