ESSENTIAL FUNCTIONS OF THE POSITION: For purposes of 42 USC 12101:

65% Manages child support cases in accordance with federal, state, and local laws and procedures (e.g., reviews child support cases; recommends changes; tracks child support cases to ensure compliance; conducts in-house and phone investigations by interviewing parties and witnesses to gather data to establish paternity and locate absent parents for purpose of collecting child support; verifies information gathered by phone or correspondence by contacting employers, post offices, credit bureaus, public records, newspapers, and using computer system; gathers documentation of evidence to prepare withholding orders, seek work orders, or UIFSA paperwork; prepares reports of findings and refers to attorney for legal action; gathers payroll records, income tax returns, and other documents pertinent to annual income; conducts in-house and phone interviews with parties; verifies and analyzes information to determine annual income of both parties; collects and receipts in-house child support collections; performs complex financial functions in coordination with CSPC; enforces child support orders; etc.).

20% Processes appropriate documentation for child support cases; monitors ongoing cases for employment status, default of child support parents, etc.; prepares written report of findings; recommends and submits information to attorney for enforcement to collect child support; reviews court orders and other documents to verify accuracy of information to enter the court order case into SETS computer system; analyzes case file and payment records to determine if arrears are owed; calculates amount of child support; prepares legal papers for court on computer system.

5% Testifies in court if necessary; performs clerical tasks related to investigations and follow-up reports; maintains and updates files and records accurately; serves as back-up for administrative hearing officer on paternity cases.

5% Keeps abreast of changes in child program, laws, policies, and procedures and other duties as assigned.

Maintains required licensures and certifications.

Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.

Auglaize County Department of Job & Family Services

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Child Support Case Manager