Recall Alert Coordinator

Novant Health • Winston-Salem, NC • 2w ago

What We Offer

We are seeking a highly detail-oriented, process-driven professional who is passionate about patient safety, compliance, and operational excellence. The ideal candidate thrives in a fast-paced healthcare environment, can effectively manage high volumes of work with accuracy, and demonstrates strong organizational and project management skills.

Competitive compensation and comprehensive benefits

Medical, dental, and vision coverage

Retirement savings plans with employer contributions

Paid time off and wellness programs

Career advancement and professional development opportunities

A collaborative, patient-centered work environment

Work-life balance and supportive leadership

The opportunity to make a direct impact on patient safety and continuity of care

What You'll Do

Review and assess documented recalls to determine impact across Novant Health facilities and departments

Create detailed documentation and distribute notifications to appropriate internal stakeholders and responders

Coordinate vendor returns, product destruction, and credit reconciliation processes

Maintain and update SharePoint sites, electronic databases, and hard copy documentation related to recalls and product issue reporting

Support internal caregiver-reported product concerns to help protect patient and clinician safety

Assist in driving and growing recall and compliance programs through process improvement and standardization efforts

Maintain strong focus on regulatory compliance, safety initiatives, and operational accuracy

Collaborate effectively across cross-functional teams and departments throughout the organization

What We're Looking For

Education:

Bachelor's degree required, (preferably in: Finance, Healthcare Administration, Supply Chain, Risk Management, Value Analysis, or related field)

Experience:

Minimum of three years of experience in supply chain purchasing, value analysis, contract management, recall coordination, infection control, risk management, or related healthcare operations preferred

Previous project management experience strongly preferred

Additional Skills Required

Strong understanding of compliance and process-driven workflows

Excellent written and verbal communication skills

Ability to present information effectively to all organizational levels

Strong organizational and time management abilities with minimal supervision

Excellent problem-solving and analytical skills

Advanced proficiency in Microsoft Excel, Word, and PowerPoint

Working knowledge of medical and contract terminology

Ability to work effectively within cross-functional teams

Preferred Skills

Experience maintaining databases in Microsoft Excel or Access

Familiarity with information systems and database management

Understanding of FDA recall processes and organizational risk mitigation

Ability to identify impacted stakeholders and coordinate appropriate response actions

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

166363

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