Teller (Belleville-I94)

Fifth Third Bank, N.A. • Romulus, MI • 4h ago

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all @types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Experience:

Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met

Provide follow up to customer questions and find solutions to address issues

Be responsive and timely with correspondence to keep lines of communication open and clear

Maintain a position of trust and responsibility by keeping all customer business confidential

Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.

Operations:

Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.

Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed.

Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.

Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.

Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.

Referrals:

During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation

Build and maintain a working knowledge of the Retail products and services offered

Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes

Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High school diploma/GED.

Work involves extensive cash handling.- Work involves contact with the public, adhere to dress code guidelines.

Must have the ability to interact comfortably and confidently with the public.

Position requires knowledge of retail policies and procedures, to perform the essential duties.

Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.

Need to have flexibility in scheduling.

WORKING CONDITIONS:

Normal office environment.

Extensive viewing of computer screens.

Teller (Belleville-I94)

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Belleville, Michigan 48111

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Similar Jobs

Financial Planning & Analysis Analyst

Robert Half • Detroit, MI • 59min ago

Finance, Accounting & Banking

Description We are looking for a Financial Planning & Analysis Analyst to strengthen financial insight and decision support for our manufacturing operations. In this role, you will work closely with teams across fina...

59min ago

Go to Apply

Accountant - Entry Level

Robert Half • Madison Heights, MI • 4h ago

Finance, Accounting & Banking

Description We are looking for an Entry-Level Accountant to join a team in Madison Heights, Michigan in a contract-to-permanent capacity. This position is well suited for an accounting specialist who enjoys balancing tra...

4h ago

Go to Apply

Loan Administrator Commercial Real Estate Closing

ASSOCIATED BANK • Birmingham, MI • 5h ago

Finance, Accounting & Banking

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development a...

5h ago

Go to Apply

Finance and Payroll Administrator

First Step • Plymouth, MI • 5h ago

Finance, Accounting & Banking

The Finance and Payroll Administrator is a valuable member of the Finance Department and essential to the day-to-day financial operations of the agency. This position supports First Step's mission by helping ensure accur...

5h ago

Go to Apply

Market Financial Center Manager

Bank of America • Dearborn Heights, MI • 5h ago

Finance, Accounting & Banking

Market Financial Center Manager Dearborn Heights, Michigan To proceed with your application, you must be at least 18 years of age. Acknowledge ( https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Dearborn-Heights/Market-Fi...

5h ago

Go to Apply

Operations Accounting Manager

Plastipak Packaging, Inc. • Plymouth, MI • 9h ago

Finance, Accounting & Banking

Ensure corporate policy/procedure followed at manufacturing sites Supervise site accounting leadership at North American Sites Oversee/analyze annual manufacturing site plans Track costs and provide data for all performa...

9h ago

Go to Apply

Sales Controller

Bosch • Plymouth, MI • 10h ago

Finance, Accounting & Banking

Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our o...

10h ago

Go to Apply

Accounting Supervisor

Robert Half • Ann Arbor, MI • 12h ago

Finance, Accounting & Banking

Description Corporate Accounting Supervisor Ann Arbor Area | Hybrid Work Environment Our client, a global industry leader with a long-standing reputation for innovation and operational excellence, is seeking a Corporate...

12h ago

Go to Apply

Accounts Receivables

Cadmus • Madison Heights, MI • 1d ago

Finance, Accounting & Banking

Overview ?? Join the Rose Pest Solutions Team as a District Service Representative! ?? If you're the kind of person who loves being the go-to problem solver , thrives in a fast-paced environment , and takes pride in keep...

1d ago

Go to Apply

Staff Accountant

Belle Tire • Southfield, MI • 1d ago

Finance, Accounting & Banking

Requisition Number. 6266424 Location/Store Number. 99 - Southfield, MI Job Description/Requirements. As a Staff Accountant at Belle Tire, you'll support the accuracy and integrity of financial reporting within a fast-gro...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)