Project Analyst II - Industrial Engineer
Phoenix, AZ, United States(Hybrid)
Job Description
Global Card Issuance (GCI) has the directive of defining and carrying out the strategy and operation for American Express proprietary physical cards and payment devices across the globe through our portfolio of card manufacturing, card personalization, card delivery and other service partners.
As part of the Supply Chain Strategy & Transformation (SCST) team within GCI:
You are responsible for planning and advancing the Card Issuance strategy, and its execution through data/research analysis and development of new projects.
You will focus on collecting information and analyzing data to identify trends, patterns, and opportunities to optimize our card issuance supply chain and implement solutions to transform and improve our processes.
Your objective will be to create and adapt a sustainable long-term strategy for our card issuance processes and partners which supports meeting our financial targets and our Blue Box goals, while maintaining healthy supplier relationships and an optimal supply chain environment.
You will lead and coordinate the execution of initiatives
Responsibilities
Meet with internal business partners across the organization, including customer service, product, marketing, compliance, technology, legal counsel, finance, information security, and many others, to gather data and information for the purpose of identifying trends and patterns.
Meet with external business partners like vendors or suppliers to understand the challenges and constraints of our card issuance processes.
Analyze and evaluate the data using supply chain and engineering standard processes to identify potential solutions or transformations that may provide financial or operations benefit.
Evaluate the status quo of our card issuance processes and propose a strategic long-term solution that would (1) fix the issue or challenge, (2) provide financial benefit to the organization or (3) improve cardmember experience.
Develop business cases and project plans for leadership to review, using decks or slides to visually lay out a problem, the data, and the identified solution with its long-term benefits.
Lead and complete approved projects by coordinating with internal and external business partners.
Meet with leadership to provide relevant updates and changes
Qualifications
Minimum Qualifications:
Strong project management experience and skills.
Demonstrated ability to develop and deploy strategies.
Results driven with the ability to effectively manage initiatives to completion.
Adept at developing solutions, recommendations, and proposals.
Strong interpersonal skills with the ability to work independently or in teams.
Proven ability to build strong relationships and collaborate.
Ability to communicate effectively in a clear and consistent manner.
Sense of personal accountability and demonstrated self-starter.
Strong problem solving and quantitative reasoning using superior analytical skills.
Understanding or experience of quantitative and qualitative process analytics.
Experience working and developing business and quality process management.
Understanding or experience of manufacturing, supply chain and/or logistics.
Experience in management or development of supply chain, industrial, systems or engineering processes.
Strong Excel skills required
Preferred Qualifications:
Experience in card issuance or card manufacturing is a plus.
Bachelor's in Industrial Engineering, Supply Chain Management, Systems Engineering, Engineering Management or equivalent preferred.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?
Job Info
Job Identification 26008857
Job Category Project Management
Posting Date 05/28/2026, 04:45 PM
Apply Before 06/05/2026, 04:00 AM
Degree Level Bachelor's Degree
Job Schedule Full time
Job Shift Day
Locations AMEX 18850 North 56th Street, Phoenix, AZ, 85054, US(Hybrid)
Salary Range $65500 - $102500 annually + bonus + benefits
Career Area Analytics & Risk Management
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