Summary This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), Hampton VA Medical Center, within the Volunteer Support Service also known as the Center for Development & Civic Engagement (CDCE) at the North Battlefield VA Outpatient Clinic (NBVAOC). Responsibilities Duties include the escort of non-critical ill patients; the pickup and delivery of items such as specimens and clinical reports; and messenger service within the Medical Center. Transports patients by wheelchair, stretcher, or bed to and from nursing units, clinical laboratories, and other related clinical areas. Assists nurses with transporting critically ill patients by maneuvering the stretcher, wheelchair, or bed to the destination. Transports non-critically ill patients throughout the VAMC, which includes multiple separate buildings. Maintains effective interpersonal relationship with patients, significant others and co-workers directed toward patient care. Ensures that Escort Service's assigned wheelchairs and stretchers are returned to the Escort area for proper utilization an accountability purposes. Provides for environmental, patient, and personal safety by using proper body mechanics, safety devices and techniques, and reporting unsafe conditions. Takes corrective action during simple potentially hazardous situations, i.e., removing objects blocking emergency exits. Reports any observed changes in the physical appearance and/or character of the patient during transport to the appropriate medical personnel. Documents completion of escort tasks. Work Schedule: Monday-Friday 9am-1300pm Part-time only Telework: Not Available. Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Salary: Represents full time pay. Part-time will receive have of the pay documented. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/05/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-2 position you must have served 52 weeks at the GS-1. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: General Experience (GS-02): You must have three (3) months of general experience that demonstrates your ability to perform the work of the position, or experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation? Experience would typically include but is not limited to: general office clerical work in a healthcare environment, assisting or transporting patients in a medical environment, acting as a messenger or delivery person in a medical environment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a High School diploma or equivalent. You will be rated on the following Competencies for this position: Communication Operation of Equipment/Machinery Reading Comprehension Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work includes walking, standing, lifting, pushing, stooping, reaching, sitting, bending. Practice of proper body mechanics. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A high school diploma or equivalent must be submitted with your application if you are basing all or part of your qualifications on education. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
