Banking Center Manager - Oak Hill - Oak Hill, OH

WesBanco Bank, Inc • Oak Hill, OH • 3d ago

Banking Center Manager - Oak Hill

52-9214

Oak Hill, Ohio, United States

Location

This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Oak Hill Banking Center.

Market

Charleston

Work Hours per Week

Requirements

High school diploma required.

Bachelor's degree preferred.

Supervisory or proven leadership experience required.

Banking, cash handling, sales, and customer service experience or equivalent combination of at least two years of related experience.

Strong consumer lending skills are strongly preferred with a solid understanding of small business lending preferred. This includes the ability to conduct a preliminary review of financial statements, tax returns and other financial and business related information.

Job Description

Summary:

Drive employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Responsible for leading the relationship building efforts, efficient operations of a full service banking center and ensuring the proper training and development of the staff, in order to provide excellent customer service. Directs the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers, discussing their specific banking needs in person both at the branch, and at the customer's location. Work closely with business partners to service existing and prospective customers. Expected to spend significant time conducting outside sales efforts directed at prospecting business and retail customers, and centers of influence and to participate in community service opportunities in the market. This person may be assigned to more than one office.

From an operational standpoint, BCM provides oversight to ensure that all established policies, procedures, and security measures are followed. Responsibilities also include assisting in hiring, supervising, training and coaching the staff to achieve Bank service, sales and operational objectives.

Essential Functions:

Excellent customer service

Business development (inside and outside)

Community service

Sales management

Operational oversight

Effectively communicating pertinent information to Banking Center team

Essential Duties and Responsibilities:

Practices the standards of the Better Banking Pledge and Service & Support Pledge.

Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the need of the client.

Consistently meets and exceeds banking center sales goal for loans, deposits, partner referrals and profitability.

Promotes the sales culture within the banking center and ensure that the staff receives proper management, coaching and training to demonstrate abilities to sell and cross-sell products in order to reach individual and team sales goals.

Communicates to staff the goals of the banking center and works at meeting these goals. Continually monitors performance against the banking center goals adjusting individual goals and initiating sales promotions as needed to meet those goals.

Leads the development of small business banking opportunities though calling efforts, originations, or referrals to achiev

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