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Loss Containment Servicing Representative

Commerce Bank • Missouri, Missouri • 4w ago

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remote @type

Hybrid

locations

MO - Kansas City Downtown/Plaza - Kansas City - KC Downtown 811 Main (825 Main) (64105)

time @type

Full time

posted on

Posted Today

job requisition id

38023

About Working at Commerce

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range

Hourly: $16.85 - $19.25 (Amount based on relevant experience, skills, and competencies.)

Essential Functions

Perform administrative tasks, including the input of data into the departmental databases

Generate and send notices/letters/statements as requested by Loss Containment staff

Update system of record with returned mail status

Process, sort and deliver inter office mail and faxes

Route credit bureau disputes to the Regulatory Risk team

Prepare and upload items for imaging and document retention

Perform payment processing for direct-receipt payments

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Excellent customer service skills

Ability to ask questions, offer solutions, retain information and apply details to future situations

Ability to maintain a high degree of confidentiality

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Basic level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

High School Diploma or equivalent combination of education and experience required

1+ year data entry or administrative experience required

Loan Servicing experience preferred

**This role will be onsite during training and will transition to a hybrid schedule afterward

LI-BC1

LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:

Full time

About Us

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes' Best Midsized Employers, Forbes' Best Employers for Women, and Korn Ferry's Engaged Performance Award. You'll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce) Inclusion at Commerce How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.

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