Company Description
Quantum Work Advisory, a dynamic and innovative subsidiary of Allegis Group, specializes in workforce technology and workforce transformation advisory services. Supported by Allegis Group's 40-year legacy and $15 billion in revenues, we are committed to transforming workforce strategies and enhancing organizational performance. Learn more at quantumwork.com.
OUR COMMITMENT
We are dedicated to helping organizations design and execute workforce transformation. By leveraging the power of design thinking, AI, and automation, we create seamless, enjoyable digital experiences that make technology work for you - not the other way around. Our innovative, people-first design methodology ensures that we deliver transformational services tailored to meet your unique workforce needs.
OUR APPROACH | DESIGN THINKING
Our experienced consultants utilize journey mapping and "how might we?" frameworks to scientifically validate our strategic choices. By fostering user empathy, we enhance workforce collaboration and the execution of your digital transformation strategy.
Job Description
The Sales Development and Operations Manager is responsible for building and scaling QuantumWork's outbound pipeline engine. This role combines BDR leadership, sales enablement, and sales operations to drive consistent pipeline generation and improve overall sales effectiveness.
As a key partner to Partner for Business Development, this individual will design and operationalize outbound strategy, develop BDR talent, and own the systems and processes that support pipeline creation and conversion. Success in this role is measured by the team performance and consistency of the outbound engine.
Operating in a lean, high-growth environment, this individual will act as a hands-on builder and team leader, creating structure in an evolving go-to-market model while enabling the broader sales team to focus on closing and client impact.
Key Responsibilities
Leadership of Demand Generation (Core Focus)
Build and operationalize outbound prospecting strategy in collaboration with BD Partner, including account targeting, segmentation, messaging, and sequencing
Provide ongoing coaching and structured performance management to ensure consistent execution
Establish and track key performance metrics (activity, conversion rates, meetings set, pipeline contribution)
Conduct regular QA of outbound efforts to ensure quality, consistency, and alignment to messaging
Sales Enablement & Training
Develop and maintain outbound playbooks, messaging frameworks, and call/email guidelines
Translate GTM strategy into executable sales motions for BDRs
Own onboarding and ramp programs for new BDRs
Continuously refine training based on performance data and observed skill gaps
Sales Operations & Pipeline Management
Own CRM structure, workflows, and reporting to support pipeline generation and visibility
Build and maintain dashboards for outbound performance, pipeline health, and conversion metrics
Enforce pipeline discipline and stage progression across the BD team
Support pipeline reviews by providing insights on trends, bottlenecks, and opportunities for improvement
Process Improvement & Systems Optimization
Create repeatable processes and tools to improve outbound efficiency and seller productivity
Identify and implement automation opportunities within CRM and sales engagement platforms
Continuously refine outbound and qualification processes based on data and team performance
Cross-Functional Alignment
Partner with marketing and leadership to align outbound messaging with broader campaigns and positioning
Support activation of thought leadership and campaign-driven outreach (execution support, not ownership)
Qualifications
Experience in business development, BDR leadership, sales enablement, or sales operations
Strong understanding of outbound prospecting strategies and modern sales development tools
Demonstrated ability to train, coach, and develop early-career sales talent
Experience working within CRM platforms (e.g., Outreach and Salesforce preferred), including reporting and workflow design
Highly organized with the ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills, particularly in sales and client-facing @contexts
Experience in consulting, enterprise sales, or complex solution-selling environments preferred
Core Competencies
Builder mindset - creates structure and process in ambiguous environments
Team leadership - drives accountability and performance across BDRs
Data-driven thinking - uses insights to guide decisions and improve outcomes
Execution focus - balances strategy with hands-on implementation
Stakeholder collaboration - works effectively across sales, marketing, and leadership
What Success Looks Like
A consistent and scalable outbound pipeline engine is established
BDRs ramp quickly and perform against clearly defined benchmarks
Messaging and outreach quality are standardized across the team
CRM and pipeline visibility improve, enabling better forecasting and decision-making
Sales leadership is freed up to focus on closing deals and strategic growth initiatives
Additional Information
At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for accommodation options.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
