Sales Support

Robert Half • Streetsboro, OH • 1d ago

Description We are looking for a detail-oriented Sales Support team member to join a busy team on a long-term contract assignment. This permanent role focuses on providing day-to-day sales assistance through accurate data management, customer communication, and responsive support for parts-related inquiries. The position plays an important role in helping the sales organization strengthen customer relationships, maintain a healthy pipeline, and drive continued revenue growth.

Responsibilities:

Enter and maintain sales-related records with accuracy in company systems and Excel spreadsheets.

Provide daily administrative and operational support to the sales team as they pursue new and existing business opportunities.

Answer inbound calls promptly and assist customers with questions related to parts, orders, and general sales support needs.

Place outbound follow-up calls to support customer activity, encourage engagement, and assist ongoing sales efforts.

Coordinate effectively with both internal departments and external customers to resolve issues and keep requests moving forward.

Research model and serial number information to identify the correct part numbers for customer requests.

Use business platforms such as SAP, Google Workspace, and Salesforce to manage information, track activity, and support order processes.

Contribute to sales performance by helping increase revenue opportunities, improve pipeline visibility, and promote webshop adoption. Requirements - Experience in sales support, post-sales support, customer service, or a related business support role.

Strong data entry and order entry skills with close attention to accuracy and detail.

Ability to handle incoming calls professionally while also making proactive outbound customer calls.

Familiarity with SAP and comfort working in Excel, Salesforce, and Google-based business applications.

Confidence in working with internal teams and external customers in a fast-paced environment.

Ability to look up product details such as model and serial numbers to support parts identification.

Strong organizational skills and the ability to manage multiple tasks throughout the workday. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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