Customer Service Representative

TruGreen • Syracuse, NY • 2h ago

100791

6700 Commerce Boulevard, Syracuse, New York 13211

TruGreen accepts applications on an ongoing basis.

Job Description

Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn't equally impact our future.

We know there is no business without the people behind our brand that make it - and our services - a reality. You play a critical role in contributing to a high-performing team.

At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work.

BeTruGreen and find yourself with a satisfying and rewarding career.

What's In it for YOU!

Awesome teammates who are dedicated to our values, customers, lawn science and YOU!

Competitive wages

Opportunities to grow your career

Affordable medical and prescription drug plans

Financial health resources, including 401k

Training & Development

Paid Time Off/Sick Leave

Your Responsibilities

You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who are looking to enhance their outdoor living space.

Job Requirements

High standards for excellence, integrity and customer service

Excellent customer service skills

Ability to resolve conflict in a professional and decisive manner

Foundational sales skills to upsell products and services to meet customer needs

Written and verbal communication skills for professional business interactions

Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Familiarity with social media applications (Facebook, Instagram, LinkedIn)

Ability to learn and apply general knowledge of the company, products and services

Ability to read, comprehend and adhere to instructions, processes and procedures

Keen attention to detail

Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent

Good organizational and time management skills, including punctuality for on-time attendance

Ability to work independently under general supervision and collaboratively as part of a team

Ability to talk and @type simultaneously when interacting with customers

High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience

Associate degree from a two-year college or technical school preferred

As America's number one lawn care company, TruGreen® is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can Live Life Outside .

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

Pay Ranges

$29,053.00 - $60,138.00

This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com (https://www.trugreenjobs.com/eeo-is-the-law) ).

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TruGreen performs pre-employment testing.

To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

Similar Jobs

26 Management CT Field Supervision Piping

Bechtel Corporation • Clay, NY • 1h ago

Management & Administrative

Requisition ID: 294787 Relocation Authorized: National - Family Telework Type: Full-Time Office/Project Work Location: Clay, NY Salary Range: $105,000 - $160,200 annually (salary range is based on market data; final sala...

1h ago

Go to Apply

Customer Service Rep

Smurfit Westrock • Camillus, NY • 2h ago

Management & Administrative

Customer Account Rep Shift: Monday-Friday 8am-4:30pm Salary range: 42,000-50,000/yr Opportunity summary: As a Senior Assistant Customer Service, you will represent Smurfit Westrock to the customer and act as a critical l...

2h ago

Go to Apply

Administrative Assistant

Adecco • Liverpool, NY • 10h ago

Management & Administrative

Administrative Assistant Office, Clerical & Administrative $ 17 - $ 19 / Hour Liverpool, New York Adecco is recruiting for an Administrative Assistant for a client in Liverpool, NY. This position is temp-to-hire, pay...

10h ago

Go to Apply

Field Service Technician Generators (Diesel Experience)

Kinsley Group • Syracuse, NY • 10h ago

Management & Administrative

Description:Are you a skilled mechanic or technician looking to take your career to the next level? Kinsley Power Systems is hiring Field Service Technicians to service stand-by generators throughout the Northeast. If yo...

10h ago

Go to Apply

Senior Project Manager (Environmental Permitting)

TRC Companies, Inc. • Liverpool, NY • 1d ago

Management & Administrative

About Us Groundbreaker. Game changer. Pioneer. TRC has consistently set the standard for clients needing more than just engineering services by blending scientific expertise with cutting-edge technology to create innovat...

1d ago

Go to Apply

Senior Product Management

National Grid USA Service Company, Inc. • Syracuse, NY • 2d ago

Management & Administrative

About usNational Grid is hiring a Senior Product Manager for our NY Electric Digital Solutions department. This position can be located in Syracuse, NYEvery day we deliver safe and secure energy to homes, communities, an...

2d ago

Go to Apply

Service Supervisor

Milton CAT • Syracuse, NY • 2d ago

Management & Administrative

Service SupervisorJob LocationsUS-NY-North Syracuse ID2026-6379CategoryService / TechnicianTypeFT Non-Union (FTN)OverviewMilton CAT is seeking an experienced Shop Service Supervisor. The Service Supervisor is responsible...

2d ago

Go to Apply

Environmental Program Manager (Upstream)

GHD Inc. • Syracuse, NY • 2d ago

Management & Administrative

Job Description There's no pledge more important than the one we make to look after our environment, and we're committed to helping you do exactly that. Join us as we strive to ensure a sustainable future for our communi...

2d ago

Go to Apply

Senior Environmental Project Manager (Upstream Colorado)

GHD Inc. • Syracuse, NY • 2d ago

Management & Administrative

2d ago

Go to Apply

Senior Environmental Project Manager (Upstream California)

GHD Inc. • Syracuse, NY • 2d ago

Management & Administrative

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)