Position Description & Qualifications
Serco's Mission Command Training Program (MCTP) contract is seeking a Data Management Analyst to join our growing team of diverse professionals at Fort Leavenworth, Kansas . The Mission Command Training Program Data Management Analyst will support Army Warfighter Exercises (WFXs) through technical engineering and as a training facilitator for Army training audience end user teams. Each supported customer communicates, documents, plans, and executes the means to fulfill data requirements and maximize data utility. Whether generating the scenario for the next WFX, planning data mining tasks in support of Observer-Controller/Trainers (OC/Ts), or supporting training audience, the Data Management Analyst provides the product so operators can configure their data systems to receive data from the simulation.
In this role, you will:
Work closely with end users of the data to ensure accuracy, timeliness, and completeness.
Lead or participate in facilitation sessions to gather requirements and builds logical models and compositions for data entry, archive, and retrieval.
Collaborate with Technical Support Team engineers to refine and verify the overall data architecture.
Review and report project metrics to the customer to benchmark the effectiveness of the specific data management process being followed.
Partner closely with Warfighter Simulation (WARSIM) database administrators, developers, and local technical services engineers to ensure that modeling is accurately supported in simulation systems.
Participate in planning teams and post-WFX technical After Action Reviews to develop best practices, ensure data standards are upheld, and resolve naming, modeling composition, and other issues.
Work across multiple data projects simultaneously to ensure consistency of support to MCTP and the contract.
Promote the sharing and reuse of valid data across exercises.
Design, model, document, and guide the logical and conceptual relationship of data and database changes for metrics and analytics.
Work closely with customers through planning conferences, progress reviews, and one-on-one meetings to identify exercise scenario requirements.
Map out the conceptual design for the exercise scenario and data entry and refines the logical design to ensure translation into a specific data model.
Communicate with Technical and Operations staff regularly to ensure data integrity and security.
Meet regularly with military, civilian, and contractor customers to ensure updated data requirements are met for each event and that digital data collection is integrated into the MCTP After-Action Review (AAR) structure.
Collect data from multiple sources before and during MCTP exercises.
Build digital structures that facilitate sharing of desired information in a collaborative environment.
Provide sustainment training to customers on current Mission Command systems.
Provide assistance and instruction to MCTP Operations Group (OG) military Observer- Controller/Trainers (OC/Ts) and contractor analysts so they can quickly access archived data.
Identify means to improve the collection and dissemination of information.
Study Army organizations.
Maintain current knowledge of Joint and Army doctrine as it relates to Mission Command
Sets up and maintains proper resources to display a Common Operational Picture (COP) for customers
Assists customers with data retrieval, and coordinates testing to verify the accuracy of data
Analyzes customer problems and investigates data available for analysis.
Meet all administrative due-outs assigned by manager and contractual requirements
To be successful in this role, you will have:
An active U.S. Department of Defense (DoD) Secret Security Clearance
Must be a US Citizen
One of the following:
A High school diploma or GED with a minimum of 6 years of general helpdesk, system engineering, or system administration experience
A Bachelor's degree with a minimum of 4 years of general helpdesk, system engineering, or system administration experience
A Master's degree with a minimum of 2 years of general helpdesk, system engineering, or system administration experience
The ability to work on-site five days a week at Fort Leavenworth, Kansas
Must be able to travel up to 25% in the United States and overseas to support simulation-based Army training exercises as needed
Additional desired experience and skills:
Graduate degree
Knowledge of and firsthand experience with Army organizations and or Army constructive models and simulations
Experience with SharePoint site administration
MS Office suite (Teams, PowerPoint, Word, Excel, Access, OneNote) operational proficiency
Military Intelligence Experience
Current DoD Secret security clearance
Knowledge of and firsthand experience with Army organizations and or Army constructive models and simulations with Brigade or higher staff experience
If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract @type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
