Market Grille Clerk

Hy-Vee Food Stores • Dubuque, IA • 1d ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Market Grille Clerk

Department: Market Grille

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day. Handles food in a safe manner and ensures the work area is always clean and neat.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

escorting them to the products for which they're looking

securing products that are out of reach

loading or unloading heavy items

making note of and passing along customer suggestions or requests

performing other tasks in every way possible to enhance the shopping experience

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

Takes customer orders at the Market Grille counter.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Reviews orders for the day.

Handles food in a safe manner and ensures the work area is always clean and neat.

Reviews the status and appearance of the food for freshness.

Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

Anticipates product needs for the department on a daily basis.

Prepares and replenishes product as necessary.

Pulls product from cooler/freezer to prepare for cooking.

Checks in product, puts product away, and may review invoices.

Runs the department registers and receives payment, makes change, etc., where applicable.

Removes trash in a timely manner.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Washes dishes as necessary.

Orders product and supplies as necessary.

Prices products for customers as necessary.

Delivers orders as needed.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

Ability to do simple addition and subtraction; copying figures, counting and recording.

Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience:

No education requirement. Six months or less of similar or related work experience.

Physical Requirements:

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock and temperature extremes.

Equipment Used to Perform Job:

Standard tools and equipment used in a kitchen environment including disposal, trash compactor, slicer, Hobart machine, grill, fryer, dishwasher, register system, ovens, rotisserie, knives, label maker, and company vehicle.

Contacts:

Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

(USA) Vision Center Manager NL 1

Walmart • Platteville, WI • 3h ago

Management & Administrative

Position Summary... What you'll do... Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting...

3h ago

Go to Apply

Office Manager

SCHMIDT ELECTRICAL CONSTRUCTION LLC • Platteville, WI • 6d ago

Management & Administrative

JOB REQUIREMENTS: Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Resolve customer co...

6d ago

Go to Apply

Administrative Assistant - VAS Shoes - 2nd Shift 3:00 PM -11:30 PM Mon-Fri - Dubuque Distribution Center

Nordstrom • Dubuque, IA • 1w ago

Management & Administrative

Job Description The Supply Chain Department Admin Assistant will assist leadership with administrative tasks, assignments, and other projects supporting the operation. This position will require an energetic and customer...

1w ago

Go to Apply

Outside Sales Account Manager

STS OPERATING INC • Platteville, WI • 2w ago

Management & Administrative

JOB REQUIREMENTS: Outside Sales Account Manager - Fluid Power Service & Repair SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America\'s leading value-add i...

2w ago

Go to Apply

26-27 Secretary/Business Manager

Dubuque Community School District • Dubuque, IA • 3w ago

Management & Administrative

26-27 Secretary/Business Manager JobID: 732 Position Type: Secretarial/Clerical/ Secretary - 12-Months Date Posted: 5/4/2026 Location: Alta Vista Campus 12 months; 8.0 hrs/day (6:30 a.m. - 3:00 p.m.) Hourly rate: $19.67...

3w ago

Go to Apply

(USA) Tire and Battery Service Advisor

Walmart • Dubuque, IA • 3w ago

Management & Administrative

Position Summary... What you'll do... Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and h...

3w ago

Go to Apply

(USA) Member Specialist

Walmart • Dubuque, IA • 3h ago

Position Summary... What you'll do... Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regardi...

3h ago

Go to Apply

(USA) Member Specialist

Walmart • Dubuque, IA • 3h ago

3h ago

Go to Apply

(USA) Coach/Ops Mgr Trainee

Walmart • Dubuque, IA • 3h ago

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

3h ago

Go to Apply

Retail Stocking Supervisor

Harbor Freight Tools • Dubuque, IA • 1d ago

Retail & Hospitality

178883BRPosting Title:Retail Stocking SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)