Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Maintains local MCCS website and social media content. Researches latest trends, assists with developing and implementing marketing plans, maximizes traffic to MCCS website through search engine optimization, marketing, and other online advertising and social networking opportunities. Complies with established site content guidelines, back-end data management and other business rules. Evaluates the MCCS web audiences, understands their specific needs, and determines the best time of day and channels for communication. Creates, edits, and proofreads web content in WordPress. Works under the direction of the Marketing Director and closely with MCCS departments to ensure online messaging is consistent and accurate with the MCCS image. Conducts periodic reviews for compliance with MCCS policies and regulations and develops innovative solutions for content presentation. Measures the effectiveness of campaigns, etc., using Google Analytics. Monitors website(s) on an ongoing basis to ensure content is of a uniformly high quality by fixing broken links, reviewing content and identifying sections that need a greater depth of material. Maintains Social Media relationships associated with established profiles for Facebook, Twitter and other social media platforms. Proactively engages with users on a daily basis by implementing social networking strategies for all ads, promotions and special events offered by local MCCS. Constantly improves the MCCS social media strategy by leveraging innovative technologies and business practices. Creates online event registrations and e-commerce solutions. Manages event registration and email marketing databases. Serves as local MCCS subject matter expert on website and social media. Prepares supporting documentation for presentations and proposals. May also prepare other subject briefs and point papers for use by senior management. Periodically assists with marketing campaign creation and brainstorming for special events. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. This is a white-collar position where occasional lifting up to 20 lbs. may be required. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications Three year in marketing, advertising, graphic design or related website and content management experience is required. Must be proficient in managing website content, marketing strategy and social media content. Bachelor's degree with one year of experience that demonstrates the applicant has acquired the knowledge, skills, and abilities is preferred. Must be familiar with WordPress, Survey Monkey, MailChimp and Eventbrite. Possess exceptional writing and communication skills. Must have solid organizational and detail oriented expertise with the ability to handle numerous projects at one time. Experience in the use of informational marketing and media methods such as graphic design, illustration, photography, broadcasting and computers is highly preferred. The ability to resolve complex issues, leading to recommendations and action plans. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: Education/certification certificate(s), if applicable. If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
