Shift Lead

Walgreens • Crossville, TN • 1d ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1814173BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 82 ELMORE RD,CROSSVILLE,TN,38555

Full District Office Address: 82 ELMORE RD,CROSSVILLE,TN,38555-06071-06223-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06223-CROSSVILLE TN

Pay Type: Hourly

Start Rate: 17

Max Rate: 20

Similar Jobs

Retail Sales Associate - Part Time

AutoZone, Inc. • Crossville, TN • 1d ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

1d ago

Go to Apply

Retail Sales Worker

ARAMARK • Crossville, TN • 3d ago

Retail & Hospitality

Job Description The Retail Sales Worker is responsible for stocking and inventorying products as well as maintaining the appearance and cleanliness of the retail location. The Retail Sales Worker provides general custome...

3d ago

Go to Apply

Shift Lead

Walgreens • Rockwood, TN • 1w ago

Retail & Hospitality

Job Description: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Resp...

1w ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Crossville, TN • 1w ago

Retail & Hospitality

178320BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

1w ago

Go to Apply

Retail General Manager

Pilot Company • Crossville, TN • 2w ago

Retail & Hospitality

Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi...

2w ago

Go to Apply

Assistant Restaurant Leader (Assistant Manager)

7-Eleven • Crossville, TN • 3w ago

Retail & Hospitality

Assistant Restaurant Leader (Assistant Manager) Apply Now ( https://olivia.paradox.ai/co/7Eleven60/Job?job\id=P1-5327656-1&posting\@type=1 ) Save Job Job ID EARL45947 Store-ID 45947 Address 1898 GENESIS RD, CROSSVILL...

3w ago

Go to Apply

(USA) Staff Pharmacist

Walmart • Crossville, TN • 1d ago

Hospital & Medical

Position Summary... What you'll do... Provides pharmaceutical care to Customers including processing and accurately dispensing prescription orders counseling Customers regarding health care and prescription medication ne...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Rockwood, TN • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Licensed Practical Nurse (LPN)

Signature Healthcare • Monterey, TN • 1d ago

Hospital & Medical

About Us Standing Stone Care & Rehabilitation Center is a 98-bed skilled nursing facility that has both short-term and long-term care programs and services to provide our residents with quality health care. The visio...

1d ago

Go to Apply

Cake Decorator

Walmart • Sparta, TN • 1d ago

Hourly Wage: $17 - $30 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addition...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)