Team Leader Claim Support

Sedgwick • United States, United States • 3w ago

The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Team Leader Claim Support

Type: 12 month mat leave contract

Lead a team of Claims Support colleagues to deliver efficient, compliant claim management while providing exceptional customer outcomes. You'll coach and develop your team, manage workflows against KPIs/SLAs, and ensure strong collaboration with clients, stakeholders and Loss Adjusters.

Your responsibilities

Lead & optimise performance: Manage daily operations, resourcing and system workflows to meet KPIs/SLAs and regulatory timelines

Coach & develop team: Drive performance through coaching, audits, 1:1s, and structured development plans

Deliver customer & client outcomes: Manage escalations and complaints, embed continuous improvement, and ensure client expectations are met

About you

Claims expertise: Experienced in claims with strong understanding of compliance and customer outcomes

People leadership: Proven ability to lead, coach and develop high-performing teams

Stakeholder focus: Strong communicator who builds relationships, manages expectations, and drives collaborative outcomes

Caring Culture

It's at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.

If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

Why Sedgwick?

Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness. They're assisting with damage from a natural disaster. They're even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.

Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there's a place for you here to be a force for good.

Some of the Benefits of working with us are:

Hybrid working arrangement. #LI-Hybrid

Sedgwick Australia University - access to more than 15,000 courses on demand and opportunities to continue formal education

+0.5% on top of Superannuation Guarantee

Domestic and International Career Pathways

Sedgwick Colleague Resource Groups - international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace

Sedgwick is an Equal Opportunity Employer.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

Similar Jobs

Senior Embedded Software Engineer, C/C++ - AEROSPACE

Honeywell Aerospace • Phoenix, AZ • 2h ago

Retail & Hospitality

The future is what you make it. When you join Honeywell Aerospace, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way...

2h ago

Go to Apply

Manufacturing Equipment Maintenance

SANMINA-SCI CORP • Turtle Lake, WI • 3h ago

Retail & Hospitality

JOB REQUIREMENTS: Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized...

3h ago

Go to Apply

Manufacturing Equipment Maintenance

SANMINA-SCI CORP • Turtle Lake, WI • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Manufacturing Team Member

Middletown Tube Works, Inc div. of Phillips Tube Group • Middletown, OH • 3h ago

Retail & Hospitality

Phillips Tube Group- Middletown (formally Middletown Tube Works) , produces steel tubes for highly engineered, severely fabricated, and formed tube applications in the appliance, automotive, HVAC, and recreational vehicl...

3h ago

Go to Apply

Cleaning- Office or Manufacturing Setting: $15.50-$17.00 (Janitorial)

Enviro-Clean • Kentwood, MI • 3h ago

Retail & Hospitality

Cleaning- Office or Manufacturing Setting: $15.50-$17.00 (Janitorial) Kentwood, MI, United States of America $15.50 - $17.00 Back Apply Now Back Apply Now Overview Job Skills / Requirements Join Our Team in the Kentwood...

3h ago

Go to Apply

Maintenance Manager--Manufacturing----First Shift---Norwood, MA

Saint-Gobain • Norwood, MA • 3h ago

Retail & Hospitality

Primary Functions: Lead your team and act as a role model for the site with safety as a core value and ensure site compliance with all safety, environmental, and regulatory requirements. Partner cross-functionally with E...

3h ago

Go to Apply

Bakery Machine Operator

Allied Personnel Services • Allentown, PA • 3h ago

Retail & Hospitality

Allied Personnel Services is seeking candidates for Machine Operator openings! These long term opportunities are available on all shifts. Pay is $20.77-23.77/hr. Responsibilities: operate automated machines used in the f...

3h ago

Go to Apply

Maintenance Apprentice pt 1st shift

Hazen Paper Company • Holyoke, MA • 3h ago

Retail & Hospitality

Maintenance Apprentice (1st shift, part-time) 18.06 per hour We are seeking reliable and hard-working individuals to join our team in the maintenance department on a part-time basis. No prior manufacturing experience is...

3h ago

Go to Apply

Maintenance Apprentice pt 1st shift

Hazen Paper Company • Holyoke, MA • 3h ago

Retail & Hospitality

Maintenance Apprentice part-time 18.06 per hour We are seeking reliable and hard-working individuals to join our team in the maintenance department on a part-time basis. No prior manufacturing experience is required, mak...

3h ago

Go to Apply

CNC MAINTENANCE MECHANIC

Precise Tool & Manufacturing Inc. • Rochester, NY • 3h ago

Retail & Hospitality

With over 50 years of excellence, Precise Tool & Manufacturing Inc. is a family-owned, Rochester-based leader in advanced CNC machining and custom manufacturing. Our 280,000 sq. ft. facility houses more than 160 CNC...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)