(USA) Personal Shopper Lead - Sam's

Walmart • Battle Creek, MI • 1h ago

Position Summary...

What you'll do...

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on processes and procedures providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies andprocedures supporting the Open Door Policy and participating in recruiting hiring scheduling promoting coaching and evaluating associatesMaintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for forklift spotting andhandling and disposing of hazardous materials following company steel standard guidelines and correcting and reporting unsafe situations tomanagementSupports the Sams Club ecommerce plan in the club by overseeing operations of the ecommerce programs for example Club Pick Up Ship FromClub etc auditing online customer feedback working to resolve customer complaints and escalating unresolved issues to management andidentifying trends generating causes and supporting management in implementing solutionsSupervises Associates supporting the ecommerce programs by training and providing resources to meet store associate needs assigning dutiesproviding feedback communicating goals and ensuring associate coverage at the ecommerce pickup locationExecutes the Sams Club Pickup plan and processes in the club by updating Club operations with key performance indicators auditing customerorders to ensure they are fulfilled correctly ensuring equipment is available and ready for associates maintaining awareness of the Club Pickupstrategy and execution goals touring the Club to evaluate CPU performance training and providing resources to meet associate needs evaluatingperformance and processes and determining their impact on the total Club and supporting the development of new metrics through feedback andutilizing current metrics to evaluate CPU effectivenessSupports projects to improve CPU efficiencies in the club by leveraging key performance indicators and leadership insight to resolve operational gapsmodeling appropriate picking and loading for other associates executing process improvement projects evaluating the execution of program plansand projects and identifying any gaps implementing solutions to improve process productivity and quality and communicating with others to ensureSams Club Pickup is properly staffedProvides member service by acknowledging the member and identifying member needs providing guidance and support to members regardingself service technology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promotingthe companys products and servicesEnsures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns zoning the area stocking arranging and organizing merchandise setting up cleaning and organizing product displays removingdamaged goods signing and pricing merchandise according to company policies and procedures identifying shrink and damages and securingfragile and highshrink merchandiseOversees the picking and staging of club pick up orders throughout the day and ensuring products are selected and staged according to companypolicy and proceduresDevelops communicates and implements processes and practices to meet business needs by collaborating with managers coworkers customersand other business partners analyzing and applying information from multiple sources monitoring progress and results and identifying andaddressing improvement opportunitiesDemonstrates promotes and supports compliance with company policies procedures and standards of ethics and integrity by explaining guidingand demonstrating how to apply these in executing business processes and practices implementing related action plans using the Open Door Policyand assisting management with correcting ethical and compliance issues and problemsLeads and participates in teams by using and sharing resources information and tools determining customer needs and business prioritiescoordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved andmodeling and helping others with how to adapt to change or new challenges Respect the Individual:Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual:Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual:Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage

-Financial benefits include 401(k), stock purchase and company-paid life insurance

-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The hourly wage range for this position is $21.00 to $29.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Must be 18 years of age or older.

6 months retail experience AND 6 months customer service experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Primary Location...

12737 6 MILE RD, BATTLE CREEK, MI 49014-8368, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Walmart

Go to Apply

Share this job

Similar Jobs

Merchandiser - Battle Creek, MI

Scotts Miracle-Gro • Battle Creek, MI • 4h ago

Retail & Hospitality

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interest...

4h ago

Go to Apply

District Sales Manager - Fluid Process Systems and Products

SunSource • Kalamazoo, MI • 4h ago

Retail & Hospitality

District Sales Manager - Fluid Process Systems and Products SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution c...

4h ago

Go to Apply

Production Supervisor, MP&L, BlueOval Battery Park Michigan

Ford Motor Company • Marshall, MI • 4h ago

Manufacturing & Warehouse

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you...

4h ago

Go to Apply

District Sales Manager - Fluid Process Systems and Products

SunSource • Kalamazoo, MI • 4h ago

Retail & Hospitality

4h ago

Go to Apply

Truck Driver - Elwood Dedicated Fleet

Roehl Transport • Hastings, MI • 12h ago

Trucking & Construction

This dedicated truck driving job offers no-touch freight (you're not loading or unloading). Drivers tend to stay on this fleet saying that work, home time and pay are like "clockwork". Your loads will mostly be pre-plann...

12h ago

Go to Apply

Restaurant Manager

Cracker Barrel • Battle Creek, MI • 16h ago

Retail & Hospitality

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter,...

16h ago

Go to Apply

Electric Motor Design Engineer

PARKER HANNIFIN CORPORATION • Kalamazoo, MI • 18h ago

IT & Engineering

Parker Hannifin At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient, and increasingly sustainable flight throughout the aircraft's lifecycle, including aftermarket suppor...

18h ago

Go to Apply

Manufacturing Engineer III Chemical Plating

PARKER HANNIFIN CORPORATION • Kalamazoo, MI • 21h ago

IT & Engineering

Parker Hannifin Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we've enabled engineering breakthroughs that make energy cleaner, transportation safer, medical...

21h ago

Go to Apply

Food Service Worker

Veterans Affairs, Veterans Health Administration • Battle Creek, MI • 1d ago

Retail & Hospitality

Summary The Battle Creek VA Medical Center is recruiting for a Food Service Worker. The Food Service Worker will function under the Nutrition & Food Service. Responsibilities The duties of the position may include bu...

1d ago

Go to Apply

Food Service Worker

Veterans Affairs, Veterans Health Administration • Battle Creek, MI • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)