Customer Service Representative

Robert Half • Mount Arlington, NJ • 2h ago

Description We are looking for a bilingual Customer Service Representative to support daily customer interactions and administrative coordination in Mount Arlington, New Jersey. This Long-term Contract position is well suited for someone who can stay organized, communicate clearly in English and Spanish, and handle multiple priorities in a busy setting. The ideal candidate will help process customer requests, maintain accurate records, and assist with scheduling and front-counter support as needed.

Responsibilities:

Receive customer requests by phone or in person and prepare complete, accurate order documentation.

Coordinate and confirm driver assignments to help keep daily routes and service schedules organized.

Enter hauling and disposal details into Excel with a strong focus on accuracy and record integrity.

Maintain orderly documentation by sorting and filing receipts, invoices, and related paperwork.

Provide support at the drive-up service window when customer traffic requires additional assistance.

Prepare and update driver scheduling documents to reflect operational needs.

Respond to inbound customer inquiries professionally and help direct requests to the appropriate team members. Requirements - Bilingual communication skills in English and Spanish are required.

At least 1 year of customer service experience is needed.

Comfort using Microsoft Office applications, including Excel, is required.

Ability to manage several tasks at once in a fast-paced work environment.

Strong attention to detail for data entry, documentation, and order processing.

Background in contracting, landscaping, or hardscape materials is helpful, though training can be provided.

Experience handling inbound calls, order entry, or general customer support is preferred. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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