Operations Food & Beverage Assistant Manager

Marriott • Houston, TX • 2h ago

Additional Information

Job Number 26061907

Job Category Food and Beverage & Culinary

Location Rotary House Hotel, 1600 Holcombe Blvd, Houston, Texas, United States, 77030 VIEW ON MAP (https://www.google.com/maps?q=Rotary%20House%20Hotel%2C%201600%20Holcombe%20Blvd%2C%20Houston%2C%20Texas%2C%20United%20States%2C%2077030)

Schedule Part Time

Located Remotely? N

Position Type Management

Pay Range: $25.77-$31.73 per hour

Bonus Eligible: Y

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunction.

Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to ensure understanding.

Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Stays readily available/ approachable for all team members.

Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/ approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Comprehends budgets, operating statements and payroll progress report.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Similar Jobs

Security Officer - Retail

Allied Universal • Pearland, TX • 4h ago

Retail & Hospitality

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

4h ago

Go to Apply

Cashier

Pilot Company • Houston, TX • 4h ago

Retail & Hospitality

Company Description Pay Rates Starting between: $11.60 - $15.70 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

4h ago

Go to Apply

barista - Store# 07955, FM 518 & FM 528

Starbucks • Friendswood, TX • 5h ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

5h ago

Go to Apply

barista - Store# 86367, GRAND PKWY & BRIDGELAND CREEK

Starbucks • Cypress, TX • 5h ago

Retail & Hospitality

5h ago

Go to Apply

Retail Branch Manager

Woodforest National Bank • Missouri City, TX • 15h ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

15h ago

Go to Apply

Bilingual Teller Retail Banker

Woodforest National Bank • Spring, TX • 16h ago

Retail & Hospitality

16h ago

Go to Apply

Mechanical Design Engineer - Space Exploration projects

Amentum • Houston, TX • 22h ago

Retail & Hospitality

Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you! We need your talent, teamwork, an...

22h ago

Go to Apply

Data Scientist -Project Delivery Senior Analyst - AI & Engineering

Deloitte • Houston, TX • 1d ago

Retail & Hospitality

Data Scientist -Project Delivery Senior Analyst - AI & Engineering Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Data Scientist, you will...

1d ago

Go to Apply

Culinary Supervisor (Restaurant/Lobbibar) - $22/Hour

Hyatt • Houston, TX • 1d ago

Retail & Hospitality

Description: Join us for this incredible opportunity to be part of our team as a Culinary Supervisor at Hyatt Regency Houston located in downtown. Not only will you be part of a rock-star team, but you will get to be par...

1d ago

Go to Apply

Restaurant Manager

Raising Cane's • Sugar Land, TX • 1d ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $ 18/ hour At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)