Help Desk Technical Tier II Support

Trace Systems Inc • United States, United States • 6d ago

Job Overview

Job Title: Help Desk Technical Tier II Support Location: Miroslawiec Air Base, Poland

Job Responsibilities

The Help Desk Technical Tier I I Support position will be responsible for the maintenance of computer hardware and software that comprises a computer network.

Be proficient in IP communications and packet analysis.

Knowledge of Central Authentication, Authorization and Accounting via Terminal Access Controller Access Control System (TACACS+).

Knowledge of layer 3 technologies, such as HSRP, EIGRP, and BGP.

Knowledge of layer 2 technologies, such as Rapid Spanning-Tree.

Knowledge of end-to-end Quality of Service (QoS) and multicast design and implementation.

Knowledge of Generic Routing Encapsulation (GRE), Internet Protocol Security (IPSEC), and Dynamic Multipoint Virtual Private Network (DMVPN) deployments and configurations.

Knowledge of access control lists and security practices.

Knowledge and familiarity with Cisco Internetwork Operating System (IOS)-based routers within the ASR 1000, 3900, 3800, and 2800 families; Cisco IOS based switches within the 6500, 4500, and 3750 families.

Network troubleshooting skills and knowledge of networks.

Technical documentation skills.

Communication and interpersonal skills.

Minimum Qualifications

A n Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable)

Due to the nature of the work and contract requirements, US Citizenship is required.

Must have a minimum of six (6) years related work experience.

Must have a minimum of two (2) years of experience in a military environment.

Must experience with current best practices in IT standards, principles (Information Technology Infrastructure Library (ITIL)), and security practices.

Must have one (1) of the following required certifications: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP

Able to travel to support mission up to 10%.

Education

Bachelor's degree in Computer Science , OR an a ssociates plus 7 years of recent specialized experience , OR eleven ( 1 1) total years of recent specialized experience.

Trace Systems

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

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