NY1637134
Service Technicians - Manufactured Homes
Wage: $22.50 - $26.25 per hour
Summary: Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a newly manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.
Essential Duties and Responsibilities Include the following. Other duties may be assigned:
Frequent travel is required and includes overnight travel to Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and New York.
Manage work schedule by making appointments with customers. Travel is required and includes overnight travel.
Order parts from factory as needed. Verify parts with orders. Install new parts or repair issues per work order.
Maintain a company work vehicle, which includes keeping vehicle clean, stocked, and serviced (company will reimburse for service)
Complete work orders, along with being responsible for returning the work orders to the factory for factory bill backs and service file
Possess carpentry skills in the following areas:
Trim work
Roofing
Window replacement
Door realignment
Drywall repairs
Siding
Flooring
Plumbing
Electrical
Proficient home repair skills
Repair/replace toilets, water heaters, light fixtures, and door/cabinet hardware.
Necessary tools to complete the job are provided. Inform management of any issues.
Represent Champion Homebuilders with a friendly attitude and professional appearance.
Demonstrate strong customer relationship skills.
Qualifications:
Ability to troubleshoot, reason, and solve problems
Excellent communication, both written and verbal. Understand and execute instructions
Understand and comply with work safety policies and procedures
Must provide a valid driver's license and hold a clean driving record
Education and/or Experience:
High school diploma or general education degree (GED); minimum 3-year related experience and/or training; or equivalent combination of education and experience.
