Senior Director, Strategic Client Account Management - Health Plans

UnitedHealth Group • Eden Prairie, MN • 5h ago

Requisition number: 2355800

Job category: Sales Support

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Build and maintain key client, downstream client, and producer relationships

Set team strategy to achieve and surpass goals, and consistently develop and manage staff

Position has direct reports including Strategic Account Executives

Manage and monitor client assignments as well as train the account executive staff, new hires and ongoing

Develop and maintain key internal relationships

Present a positive image of OptumRx to the marketplace

Understand and communicate goals, operating principles, strategies and competitive position of OptumRx

Ability to identify and communicate the need for improvements in OptumRx products and services

Detailed understanding of all OptumRx products, services and solutions

In-depth healthcare knowledge, understands important trends

Demonstrates knowledge of competitor's strengths, weaknesses and strategies

Understands financing methodologies and strategies

Thorough knowledge of OptumRx underwriting principles and practices

Participates in preparing for and attending client meetings and finalist sales presentations as necessary

Regularly attends and actively participates in company meetings as requested

Contractual execution to include; performance guarantees and financial guarantees

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

5+ years of experience in PBM sales and/or in a PBM account management role

5+ years of experience in client management

3+ years of experience leading a team of account managers and/or sales professionals or equivalent leadership experience

Experience in complex product and/or client sales process and negotiations

Experience supporting contractual operational requirements

Travel up to 25% of the time

Preferred Qualifications:

Experience in health plan client management

Experience managing complex contractual performance guarantees

Experience working with clients/brokers/consultants with a successful track record of meeting goals/targets

People leadership of 3 or more direct reports

Demonstrated success in metrics-driven roles, consistently delivering positive outcomes and measurable results

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Go to Apply

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