Health Market Department Manager

Hy-Vee Food Stores • Newton, IA • 13h ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: HealthMarket Department Manager

Department: HealthMarket

FLSA: Non-Exempt

General Function:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the most innovative and best quality product at a competitive retail price.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of Health Wellness Home, Store Operations, and Perishables

Positions that Report to you: HealthMarket Department Employees

Primary Duties and Responsibilities:

Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.

Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

Recruits, hires, trains, supervises, disciplines, and evaluates all department employees. Determines department goals with store director.

For the purposes of homeopathic and natural wellness products, employee will assist customers by accessing/obtaining information and pointing to the product, however will not provide instruction on the product or its use.

Stays current on trends in each product category, and educates customers by offering suggestions, answering questions, etc.

Determines weekly work schedule and establishes a daily work plan for the department. Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.

Tracks proper rotation of products, checks for expired code dating, and orders merchandise for replenishment.

Communicates with employees regarding sales and ideas. Assists in educating customers by offering suggestions and answering questions, etc.

Handles and satisfies customer issues.

Adheres to company policies and individual store guidelines.

Figures retail pricing and ensures correct pricing.

Analyzes weekly and monthly sales and trends, prepares ad projections, and writes ads

Plans displays, promotions, and determines pre-orders.

Determines sanitation guidelines and procedures and ensures compliance.

Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer.

Fills displays, checks in delivered merchandise, and works in the sales area. Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Determines placement of merchandise and rearranges as needed.

Assists in other areas of store as needed.

Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Must possess the ability to compose original correspondence; follow technical manuals and have increased contact with people.

Ability to do arithmetic calculations involving fractions, decimals, and percentages.

Education and Experience:

High school diploma or equivalent preferred; 1 - 3 years of previous related work experience.

Physical Requirements:

Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and fieldof vision.

Must be physically able to exert up to 100 pounds of force (energy exerted) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.

Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions:

This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment.

Equipment Used to Perform Job:

Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, bass, price gun, and C.A.R.S. system.

Financial Responsibility:

Responsible for merchandise.

Contacts:

Has daily contact with customers, suppliers/vendors, and the general public.

Confidentiality:

Has access to confidential information including pricing, monthly reports (sales per labor hour, total company sales, gross profits, labor, percent to total), employee compensation and files.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

LPN (Licensed Practical Nurse) Home Health

Phoenix Home Care and Hospice • Joplin, MO • 1d ago

Hospital & Medical

Full Time: Monday - Friday, Days Joplin, MO and surrounding areas Pay Range: $50,000 - $80,000 As a valued LPN at Phoenix Home Health, you will serve as the vital link between our patients and their medical providers. We...

1d ago

Go to Apply

Medical Screener

BioLife Plasma Services • Joplin, MO • 2d ago

Hospital & Medical

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (...

2d ago

Go to Apply

Medical Screener

BioLife Plasma Services • Joplin, MO • 2d ago

Hospital & Medical

2d ago

Go to Apply

Nurse (RN or LPN) On-Call

Cassia • Newton, IA • 5d ago

Hospital & Medical

Newton Village, a Cassia community, is hiring on-call Nurses (RN or LPN) to join our team. This flexible opportunity is perfect for nurses who want to pick up shifts while making a meaningful impact in the lives of older...

5d ago

Go to Apply

In-Home Visit Nurse

Phoenix Home Care and Hospice • Joplin, MO • 6d ago

Hospital & Medical

In Home Registered Nurse or Licensed Practical Nurse Part Time Availability Joplin, MO and surrounding areas $25 - $35 Per Visit Phoenix Home Care & Hospice is a mission driven company. We are committed to supporting...

6d ago

Go to Apply

Dental Assistant - Entry Level

Aspen Dental • Joplin, MO • 1w ago

Hospital & Medical

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, generous benefits package, and...

1w ago

Go to Apply

Registered Nurse (RN)

Accura Healthcare • Newton, IA • 1w ago

Hospital & Medical

Accura HealthCare of Newton has opportunities to welcome Registered Nurses (RN) to our clinical team! Our nurses promote the physical, mental, emotional, and spiritual well-being of our residents and team members. If thi...

1w ago

Go to Apply

Pharmacy Customer Service Associate

Walgreens • Joplin, MO • 2w ago

Hospital & Medical

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In acco...

2w ago

Go to Apply

Pharmacy Customer Service Associate

Walgreens • Joplin, MO • 2w ago

Hospital & Medical

2w ago

Go to Apply

Physical Therapist

Phoenix Home Care and Hospice • Joplin, MO • 2w ago

Hospital & Medical

$10,000 Sign on Bonus! Full Time & Part Time Availability Joplin and surrounding areas Pay Range: $85,000 - $100,000 Physical therapists offer services that aid in the restoration of functionality, enhancement of mob...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)