Hotel Night Auditor - Full-Time

Hotel On North • Pittsfield, MA • 6h ago

Hotel Night Auditor - Full-Time Job Summary Hotel on North is a
modern boutique hotel located in downtown Pittsfield. We are seeking a
dependable, detail-oriented Night Auditor to join our overnight team.
This position combines front desk guest service responsibilities with
nightly financial and operational auditing tasks that help ensure the
hotel runs smoothly each day. The Night Auditor serves as the primary
overnight team member on property and plays an important role in
balancing and reviewing daily transactions, preparing reports,
supporting guest needs, and helping maintain a safe and organized
environment overnight. This role is ideal for someone who is comfortable
working independently, enjoys structured tasks, and has strong attention
to detail and accuracy. Responsibilities - Welcome guests and
provide professional and friendly service during check-in and
check-out. - Handle reservations, wake up calls, guest requests, and
guest concerns overnight. - Complete the nightly audit process by
reviewing and balancing daily hotel transactions within the property
management system. - Reconcile reports, verify postings, identify
discrepancies, and prepare end of day summaries for hotel leadership. -
Perform overnight property walks to help ensure guest and property
safety. - Maintain an organized and presentable front desk and lobby
area throughout the shift. - Restock lobby amenities, coffee service,
and counter sales items for the following day. - Empty front desk and
lobby trash receptacles and assist with light overnight cleaning and
resetting tasks. - Assist guests with luggage and other guest service
needs as required. - Communicate important overnight updates and
operational notes to hotel leadership and incoming staff. - Perform
additional duties as assigned by management. Requirements: -
Previous hotel, front desk, administrative, bookkeeping, cash handling,
data entry, or customer service experience is preferred but not
required. - Strong attention to detail, organization, and accuracy when
working with numbers and reports. - Comfortable working with computers,
spreadsheets, and hotel software systems. - Ability to learn and
complete nightly balancing and reporting procedures. - Ability to work
independently and remain dependable during overnight hours. -
Availability to work overnight shifts, weekends, and holidays as
required. - Professional communication skills and a guest focused
attitude. - Ability to stay alert, focused, and organized throughout
overnight shifts. - Ability to lift and carry luggage, supplies, and
other items up to 40 pounds. Why Join Us? - Competitive pay and
consistent overnight scheduling. - Health insurance and paid time off
available after the initial introductory period for eligible
employees. - Discounted stays at hundreds of independent boutique
hotels. - Supportive team environment at one of the Berkshires\' leading
boutique hotels.

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