Position Overview:
To supervise all activities required to achieve all business goals, including retail sales objectives, guest service, payroll, guest recovery, inventory management and merchandise presentation.
Primary Responsibilities/Accountabilities:
Help Drive all aspects of store level sales and profitability.
Assist in recruiting, selecting, and training a team of qualified, dedicated and professional store associates based on established core competencies.
In partnership with the Store Manager and assistant manager, lead and inspire store team through effective coaching and development support needed to create a high-performance sales team.
Assist in maintaining all standards of store operations including visual presentation, security, inventory control, human resources, operational policies and procedures.
Assist in managing the execution and adherence to all corporate programs.
While Leader on Duty (LOD), responsible for all aspects of store operations including staffing, selling skills, merchandising, stock management, safety and security, and operational policies and procedures.
Ensure all Company prescribed standards are met and adhered to by all employees.
While Leader on Duty (LOD), regularly review daily, key performance metrics with staff to drive profitability and service in the store.
Perform store opening and closing procedures in accordance with Company policies.
Perform sales transactions (ringing purchases, processing of cash or credit payments, counting money) occasionally.
Protect the security of cash, inventory, and other company assets according to policies and procedures.
Required Functional Skills :
Execute and Lead Guest Service Strategy: Train hourly associates on the guest service expectations and standards of Retail & Attractions. Conduct regular guest service observations and provide coaching and feedback for improvement. Facilitate Retail Associate training such as New Hire Orientation, Retail sales and service, and other skill building courses.
Merchandising Standards and Supervision: Ensures merchandise on selling floor is replenished appropriately.
Staff Management: Coach and develop staff to exceed individuals' and business goals; Develops staff to provide exceptional customer service by understanding customer needs and providing information on the Company and merchandise; Supervises floor coverage and activities, including opening and closing attraction or store as scheduled. Deliver praise/on the job coaching/constructive feedback for Ambassador and Lead Ambassador teams.
Labor Management: Ensure hourly/daily/weekly labor plans are met by cross utilizing employees to cover call outs. Partner with Store Manager or Assistant Manager to respond to hourly guest count by extending or reducing coverage depending on traffic trend
Inspirational Leadership: Consistently hold self and others accountable to demonstrating and role modeling principles and behaviors of the Company to drive employee engagement and create a culture that makes Retail &Attractions a desirable place to work every day.
Replenishment and Stock Control : Able to direct replenishing the sales floor with product has knowledge of the layout and function of the stockroom and is skilled with inventory control management.
Communication: Communicate effectively with guests, members of management and ambassadors. This includes the ability to understand, be diplomatic and tactful, demonstrate appropriate behavior social situations and maintain composure in negative circumstances in order to achieve results.
Retail Sales Knowledge: Knowledge of and ability to apply retail selling skills.
Physical Demands:
Able to walk and stand for prolonged periods, 2 - 4 hours
Able to climb ladders and step ladders
Able to key on computer for extended periods, 4 - 6 hours
Lifting, pushing, and pulling 50 lbs. objects frequently; this includes lifting from one level to another level
Frequent bending and kneeling
Able to climb sets of stairs
Educational Requirements and Experience:
High School Diploma or Equivalent
3 years retail experience in a fast-paced environment
Minimum of 2 years' people management experience in the retail industry
Additional Requirements :
Must be able to successfully pass credit, drug screen, and criminal background check.
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Pay Range:
United States of America: 57,800 USD - 69,400 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Location(s):
United States of America
City/Cities:
Atlanta
Travel Required:
00% - 25%
Relocation Provided:
No
Job Posting End Date:
May 27, 2026
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision (https://www.coca-colacompany.com/company/purpose-and-vision) to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.Pay Range:United States of America: 0 USD - 0 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.Long-term Incentive Reference Value Percentage:0 - 20Long-term Incentive reference value is a market-based competitive value for your role
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
