Position Information
Functional TitleProject Manager - Organization Performance & Accountability
Recruitment Category TypeStandard
Functional CategoryPerformance and Accountability
GradeGS.15
FLSA StatusExempt
Requisition Number26-0171
Number of Vacancies1
Job LevelNon-Management
Job CodeN/A
Job Description Summary
Organization NamePerformance & Accountability Office
Reports toDivision Manager, Performance & Accountability
Full or Part TimeFull Time
If Part Time how many hours per week
Regular or TemporaryRegular
Position End Date (if temporary)
Work Schedule
Monday - Friday 8:00 am to 5:00 pm
Position LocationLaurel
Position Summary Information
General Summary
TheProject Managerin the General Manager's Office of Performance and Accountability ( GMOPA ) is a business strategy and performance-focused role. This position leads high-priority initiatives that strengthen organizational performance, accountability, and service delivery. The Project Manager conducts independent reviews and assessments to identify risks, uncover performance gaps, and evaluate compliance with regulatory and policy requirements.
The position requires coordinating cross-functional teams, aligning initiatives with strategic priorities, and delivering measurable results, while performing root-cause analysis through data review and stakeholder interviews to diagnose performance challenges, synthesize findings, and present clear, actionable recommendations to senior leadership.
Essential Functions
Lead and manage enterprise-wide strategic initiatives that improve organizational performance, accountability, and service delivery
Facilitate stakeholder engagement sessions, workshops, and working groups to build consensus and drive accountability
Develop project charters, workplans, timelines, performance metrics, and status reporting tools to monitor initiative progress
Conduct independent reviews and operational assessments to identify performance gaps, compliance risks, and opportunities for improvement
Perform root-cause analysis using quantitative data, qualitative research, and stakeholder interviews to diagnose operational challenges and develop actionable recommendations
Compiles and analyzes peer water utility data to benchmark performance, identify best practices, and assess opportunities for implementation at WSSC Water
Prepare and deliver high-quality executive briefings, reports, and presentations that communicate findings, risks, and recommendations to senior leadership and governing bodies
Track performance metrics and key performance indicators (KPIs) to assess initiative effectiveness and sustainability of implemented solutions
Performs special projects as assigned by the Division Manager
Other Functions
Provides support in the development, implementation, facilitation and review of WSSC Water's strategic priorities
Assists with conducting special program evaluations and cost-benefit assessments of various organizational sections within WSSC Water functions at the direction of the Division Manager
Coordinates with staff from all WSSC Water Departments to provide access to key data and reporting systems, and facilitate the development of analytics, dashboards, and other data reporting tools
Represents Division Manager, Performance & Accountability at meetings as requested
Assists in managing professional services contracts in support of Performance & Accountability
Trains Performance & Accountability Office analysts on data collection, analysis, process improvement, and/or project management
Performs other related duties as assigned
Work Environment And Physical Demands
Business casual office environment
Required Knowledge, Skills, And Abilities
Strong knowledge of project management methodologies and tools (e.g., Agile, Scrum, Waterfall)
Experience with data analysis, performance measurement, and reporting
Exceptional communication, problem-solving, and stakeholder management skills
Ability to manage multiple projects simultaneously in a fast-paced environment
Experience working in government, non-profit, or public sector environments is a plus
Strong written and verbal communication skills including the ability to communicate complex analysis to a non-technical audience
Ability to gather, compile and analyze research data in a variety of formats
Ability to respond to information requests quickly and on short notice
Ability to work effectively both independently and within a team environment
Ability to maintain state-of-the-art technical skills
Ability to work in a fast-paced environment, set priorities and meet deadlines
Exhibit organizational skills and be detail-oriented
Strong interpersonal skills
Strong statistical analysis skills
Strong attention to detail and ability to work in a collaborative setting
Minimum Education, Experience Requirements
Bachelor's degree
7+ years experience in project management, performance management, risk management, or audit-related fields
OR
High School diploma or equivalent
11+ years experience in project management, performance management, risk management, or audit-related fields
Additional Requirements
Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter
Preferences
Project Management Professional ( PMP ) certification or equivalent is a plus
Background in risk management and audit processes
Experience in consulting or advisory roles, particularly in organizational performance, risk management, or strategic initiatives, is a plus
Salary$96,038 - $163,523
Posting Detail Information
EEO Statement
Close Date06/03/2026
Open Until FilledNo
Special Instructions to Applicants
Additional Information
All applicants selected will be subject to drug screening and a background check/verification.
Supplemental Questions
Required fields are indicated with an asterisk (*).
-
Will you, now or in the future, require sponsorship for employment visa status?
Yes
No
Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?
Yes
No
Applicant Documents
Required Documents
Resume
Optional Documents
Cover Letter/Letter of Application
