Supply Chain Planning Manager

Insight Global • Charlotte, NC • 3h ago

Job Description

The Supply Chain Planning Manager - Mobile is responsible for leading end-to-end planning, forecasting, and inventory optimization for Spectrum Mobile products and devices. This role ensures alignment between demand forecasts, procurement plans, vendor capacity, and distribution execution to support growth, customer experience, and financial targets.

The position acts as a critical bridge across Product, Finance, Procurement, Logistics, and 3PL partners to ensure seamless delivery of mobile devices and accessories across retail, direct fulfillment, and field channels.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Key Responsibilities

Demand & Supply Planning Leadership

Own the integrated demand and supply planning process for Spectrum Mobile devices and accessories

Align procurement and inventory strategies with demand forecasts to ensure optimal service levels and cost efficiency

Develop and maintain rolling forecasts (weekly/monthly/quarterly) for mobile product portfolios

Identify risks in supply continuity and proactively implement mitigation strategies

Inventory Optimization & Financial Ownership

Manage inventory targets, turns, and working capital performance across forward and reverse supply chains

Support budgeting, forecasting, and variance analysis for mobile supply chain spend

Balance service levels vs. cost-to-serve across retail, eCommerce, and field channels

Drive strategies to reduce excess, obsolete, and slow-moving inventory

Cross-Functional Alignment & Execution

Lead cross-functional planning forums with Product, Finance, Marketing, Operations, and Procurement

Partner with vendors, OEMs, and carriers to ensure production and delivery alignment

Work with 3PL providers to ensure execution of distribution, fulfillment, and reverse logistics operations

Coordinate new product introductions (NPI) and lifecycle transitions

Performance Management & Analytics

Develop and track KPIs (forecast accuracy, fill rate, inventory turns, service levels, cost metrics)

Conduct data analysis to identify trends, root causes, and optimization opportunities

Build executive-level reporting and insights to guide strategic decision making

Implement advanced planning tools, reporting capabilities, and data governance processes

Supply Chain Strategy & Continuous Improvement

Drive continuous improvement initiatives across planning, logistics, and vendor management

Identify cost optimization opportunities across procurement, transportation, and inventory positioning

Support long-term supply chain strategy including network design, vendor strategy, and scalability

Implement best practices in planning processes, systems, and automation

Team Leadership (if applicable)

Lead and develop a team of planners/analysts responsible for mobile supply chain execution

Coach team on planning methodologies, analytics, and business acumen

Set performance goals aligned to organizational objectives

Required Qualifications

Bachelor's degree in Supply Chain, Business, Finance, or related field

5-8+ years of experience in supply chain planning, demand planning, or inventory management

Experience within telecom, mobile devices, or consumer electronics supply chains preferred

Strong expertise in forecasting, inventory optimization, and data analytics

Advanced Excel and experience with ERP/planning systems (e.g., SAP, Oracle)

Proven ability to work cross-functionally and influence senior stakeholders

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