ADMINISTRATIVE COORDINATOR 1/2/3
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ADMINISTRATIVE COORDINATOR 1/2/3
Salary
$1,820.00 - $3,120.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
AC123-221192-51826KK
Department
Louisiana Works
Division
Office of Management & Finance
Opening Date
05/20/2026
Closing Date
5/25/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
Office of Management and Finance
Division: Mail Unit/Mail Messenger
Location: East Baton Rouge Parish
Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.
Learn more about Louisiana Works (https://www.laworks.net/)
TheAdministrative Coordinatorcoordinates all front desk and reception activities for the Louisiana Works headquarters office complex. Serves as the primary point of contact for customers, vendors, contractors, employees, and visitors by providing information, responding to inquiries, and directing individuals to the appropriate resources or personnel. This position requires ongoing coordination with agency staff, divisions, and external representatives to ensure efficient daily operations and the delivery of professional customer service.
TheOffice of Management and Finance (OMF)oversees the agency's fiscal operations, budgeting, procurement and contracts, human resources, and other key administrative functions. We provide the internal support and oversight needed to ensure efficient, accountable, and transparent agency operations. OMF does not deliver direct services to the public.
AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:
Accepting Direction:The ability to be open and willing to follow guidance or instructions.
Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Focusing on Customers:The ability to understand and meet the needs, preferences, and experiences of internal and external customer.
Minimum Qualifications
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168040) .
Job Duties and Other Information
Job Details:
Provides information and responds to inquiries regarding agency operations, including Unemployment Insurance, Workforce Development, Workers' Compensation, Management and Finance, the Office of the Secretary, and Legal Division services.
Communicates and coordinates with agency personnel, managers, and representatives regarding front desk procedures, visitor assistance, and special requests.
Maintains filing systems, records, reports, and databases; reviews documents for accuracy and completeness; compiles data and prepares reports, tabulations, and routine correspondence.
Distributes employee parking permits, prints and distributes agency forms, and maintains knowledge of current forms and procedures.
Answers telephone calls, performs data entry and typing assignments, operates office equipment, assists with property inventory activities, and monitors the cleanliness and organization of the front desk and lobby areas.
Position-Specific Details:
Location: Baton Rouge, La
Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty
Career Progression Group: Administrative Coordinator 1, Administrative Coordinator 2, or Administrative Coordinator 3
Please click on the links below to learn more about each job level:
ADMINISTRATIVE COORDINATOR 1 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168040)
ADMINISTRATIVE COORDINATOR 2
ADMINISTRATIVE COORDINATOR 3 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060)
How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply"link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
All applicants selected for employment must submit to drug screening and a background check.
Contact Information:
For further information about this vacancy, contact:
Kedrick Kennedy
kedrick.kennedy@la.gov
Louisiana Works is an equal employment opportunity employer andSAMEagency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities - TDD# 800-259-515
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Explain a position you held where you had constant interaction and you had to provide responses to questions from clients and/or the general public in verbal and written communication.
02
Explain a position you held where you had to review documentation and data for reporting and to make inferences to determine the next steps of action.
03
Explain a position held where you had to follow specific requirements to maintain audit compliance.
04
Explain any experience working with and/or coordinating telecommunications services.
05
Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
06
Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
08
Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
I struggle to understand customer needs, provide clear information, or resolve issues.
I respond to customer needs with some support and build basic working relationships.
I understand customer needs, communicate clearly, and deliver timely, reliable service.
I anticipate customer needs, build trust, and deliver personalized, proactive service.
10
Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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