CONSUMER FIELD COLLECTOR- FIELD COLLECTIONS (SAN JUAN AREA) - FIRSTBANK PR

FirstBank PR • United States, United States • 3d ago

CONSUMER FIELD COLLECTOR

COLLECTION (SAN JUAN AREA)

FIRSTBANK PR

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client's expectations.

A Brief Overview

The Consumer Field Collector notifies or locates customers with delinquent accounts and attempts to secure payment, obtain loss mitigation (workout) agreement or secure the asset via Self-Help, Voluntary Repossession or Deposit.

What you'll do

· Contacts delinquent account customers in person or sets up a contact visit by telephone.

· Obtains the reason for arrears, records information about critical demographics, financial status of customer, status of collection efforts and follow-up.

· Performs repossession or recommends the placement of the account to an agency/attorney.

· Receives payments and posts amount paid to customer account.

· Skip traces customer to new address by inquiring at post office, questioning references/neighbors or via any leads that may come up via the credit bureaus or other creditors.

· Attempts to repossess asset/merchandise when customer fails to make payment.

· Any additional task assigned by supervisor

What You'll Need to Succeed

Associate Degree in Business Administration or related field and one year of relevant experience. Driving license and car in good conditions is required.

The competencies detailed below are the behaviors to be exhibited by the incumbent while performing his/her duties as relates to our corporate values, culture and philosophy.

Competencies

· Customer service:Manages difficult or emotional customer situations and responds promptly to customer needs

· Team Work:Contributes to building a positive team spirit

· Ethics:Treats people with respect and upholds organizational values

· Quality:Demonstrates accuracy and thoroughness and looks for ways to improve and promote quality

· Computer literate (Word, Excel)

· Good verbal and written communication in both English and Spanish.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

EQUAL EMPLOYMENT OPORTUNITY EMPLOYER

Similar Jobs

Financial Analyst, Department of Electrical and Computer Engineering in Cockrell School of Engineering

UNIVERSITY OF TEXAS AT AUSTIN • Austin, TX • 22min ago

Finance, Accounting & Banking

Manage Department accounts; work withstate,available university fund (AUF),designated funds,sponsored project,gift and endowmentaccounts. Monitor discrepancies with account balances recorded by theAccounting and Financia...

22min ago

Go to Apply

MFG PLANT PAYROLL ADMINSTRATIVE SUPPORT

Kroger Family of Companies • Springdale, OH • 22min ago

Finance, Accounting & Banking

Perform administrative job duties in an efficient, safe and accurate manner, while following all company policies and procedures. Provide problem-solving assistance to the department and maintain controls necessary to as...

22min ago

Go to Apply

Financial Program Specialist (Financial Specialist)

Justice, Bureau of Prisons/Federal Prison System • Ayer, MA • 25min ago

Finance, Accounting & Banking

Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Responsibilities Responsible for the accurate an...

25min ago

Go to Apply

Associate Banker-ME Floating (40 Hours), WC CHICAGO DUPAGE COUNTY

JPMorgan Chase • Hinsdale, IL • 26min ago

Finance, Accounting & Banking

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect...

26min ago

Go to Apply

Associate Director of Internal Audit - ICFR AI Enablement - Remote

UnitedHealth Group • Eden Prairie, MN • 28min ago

Finance, Accounting & Banking

Requisition number: 2366666 Job category: Finance Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improv...

28min ago

Go to Apply

Chief Information Security Officer- Ford Credit Bank

Ford Motor Company • Salt Lake City, UT • 29min ago

Finance, Accounting & Banking

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you...

29min ago

Go to Apply

Distinguished Engineer , Bank Tech (Remote- Eligible)

Capital One • Pierre, SD • 29min ago

Finance, Accounting & Banking

Distinguished Engineer , Bank Tech (Remote- Eligible) As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work...

29min ago

Go to Apply

Distinguished Engineer , Bank Tech (Remote- Eligible)

Capital One • Nashville, TN • 29min ago

Finance, Accounting & Banking

29min ago

Go to Apply

Accounts Payable Supervisor/Manager

Robert Half • Birmingham, AL • 29min ago

Finance, Accounting & Banking

Description A growing Birmingham-based company is seeking a hands-on Accounts Payable & Accounts Receivable Manager to oversee daily transactional accounting operations. This role will be responsible for managing the...

29min ago

Go to Apply

Investment Banking and Capital MarketsEquity Distribution International Sales D

Deutsche Bank • New York, NY • 29min ago

Finance, Accounting & Banking

Job Description:Job Title: Sales Trader, Equity Distribution-International Sales DirectorCorporate Title: DirectorLocation: New York OverviewOur Investment Banking and Capital Markets business provides the full range of...

29min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)