US Customs Manager

Trade-Flex Solutions • McAllen, TX • 4d ago

Job description:

JOB SUMMARY

We are seeking an experienced and detail-oriented US Customs Manager to lead our customs compliance and import/export operations. This role is critical to ensuring seamless, compliant customs processes while maintaining positive relationships with US Customs and Border Protection (CBP) officials and external partners. The ideal candidate will demonstrate strong interpersonal skills, comprehensive customs knowledge, and a commitment to building a collaborative, compliant workplace culture.

KEY RESPONSIBILITIES

Manage all US customs operations and ensure 100% compliance with CBP regulations and company policies

Build and maintain strong, collaborative internal team working relationships across multiple business units, and build relationships with CBP officials, trade partners, and port authorities

Conduct tariff classification analysis and tariff stacking reviews to optimize duties and reduce landed costs

Lead cross-functional teams through customs audits, inspections, and compliance reviews

Resolve customs classification disputes and appeals to protect company interests

Develop and deliver training programs on customs compliance for warehouse, shipping, and procurement teams

Create and implement documentation protocols to ensure accuracy and reduce processing delays

Foster a positive, collaborative work culture focused on compliance excellence and continuous improvement

Monitor regulatory changes and update internal procedures accordingly

Manage duty drawback claims and refund processes

REQUIRED QUALIFICATIONS

5+ years of experience in US customs management, compliance, or related customs operations

Comprehensive knowledge of CBP regulations, tariff classification, and import/export procedures

Proven ability to build and maintain positive relationships with CBP officials and customs brokers

Strong interpersonal and team leadership skills is a must

Excellent organizational and attention to detail

Proficiency with customs documentation and clearance systems

Experience managing customs audits and compliance reviews

Bachelor's degree in Business, International Trade, Supply Chain Management, or related field

PREFERRED QUALIFICATIONS

CBP Advanced Certification or Customs Broker License

Experience with trade agreements (USMCA, GSP, etc.)

Supply chain management background

Bilingual capabilities (English/Spanish)

Active involvement in customs industry associations

WHAT WE OFFER

Competitive salary and benefits package

Professional development opportunities

Collaborative work environment

Benefits:

Health insurance

Paid time off

Work Location: In person

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