Benefit Liaison

Sedgwick • Dublin, OH • 6h ago

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Benefit Liaison

PRIMARY PURPOSE : To coordinate activities of absence programs for specific client; to assist/support Benefits Program Manager; to implement customer surveys; to assist in client training and benefits fairs; and to prepare reports for program administration.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs.

Communicates with client, employee, healthcare providers and Company operations team to coordinate resolution of escalated issues involving absence program.

Assists manager in evaluating results of absence programs and best practice in absence administration; assists in assessing effectiveness of absence plan administration, communication and documentation; assists in development of management reports; assists in preparation of reports assessing financial impact of program administration.

Maintains records and files pertinent to absence programs.

Monitors satisfaction with leave and disability administration via periodic customer surveys and recommends needed changes.

Works with appropriate stakeholders for client and Company to ensure continuous performance and process improvement.

Maintains knowledge of legal requirements and best practices relevant to absence programs and administration.

Works with management to update and maintain absence program procedures relating to administration, compliance requirements, audits of leaves; employee handbook and other program-related documents.

Assists with client training and development of communications; assists in administration of benefits fairs as needed.

Assists client in reviewing and requesting approvals from Company operations team to conduct Independent Medical Examinations (IMEs) and Functional Capacity Evaluations (FCEs).

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Supports the organization's quality program(s).

Travels as needed.

QUALIFICATIONS

Education & Licensing

Bachelor's degree or equivalent from an accredited college or university preferred.

Experience

Six (6) years absence management experience or equivalent combination of education and experience required. Demonstrated progressive responsibilities strongly preferred. Project management, office operations management, disability/absence management, insurance-related and/or statistical analysis experience preferred.

Skills & Knowledge

Knowledge of legal requirements and best practices relevant to absence programs and administration

Excellent oral and written communication, including presentation skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Negotiation skills

Good interpersonal skills

Self motivated with ability to work independently

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

Similar Jobs

Entry-level Lube Tech/Technician

Valvoline • Westerville, OH • 29min ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

29min ago

Go to Apply

SAP ISU FICA Consultant (Entry-level)

Cognizant • Columbus, OH • 31min ago

Management & Administrative

Position Summary The SAP ISU Consultant will play a key role in supporting and implementing SAP ISU FICA (Financial Contract Accounting) across core financial modules. This entry-level position is ideal for recent gradua...

31min ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Columbus, OH • 37min ago

Retail & Hospitality

37min ago

Go to Apply

Consultant, Account Management

Cardinal Health • Dublin, OH • 50min ago

Management & Administrative

What Account Management contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolutio...

50min ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Hilliard, OH • 54min ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

54min ago

Go to Apply

Retail Sales - Part Time

Lowe's • Reynoldsburg, OH • 54min ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

54min ago

Go to Apply

Territory Sales Manager (Columbus, OH)

Envista Holdings Corporation • Columbus, OH • 55min ago

Management & Administrative

Job Description: The Territory Sales Manager role with Nobel Biocare is responsible for achieving or exceeding sales and service goals mainly in dental clinics and/or dental laboratories within an assigned territory, thr...

55min ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • New Albany, OH • 57min ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

57min ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Delaware, OH • 57min ago

Management & Administrative

57min ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Dublin, OH • 58min ago

Management & Administrative

58min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)