Global Industry Market Leader, Communications
Job Category: Business Operations
Location: US - Massachusetts - Remote
Meet Our Team:
The Pega Industry Market team helps our clients understand how they can use Pega's technology to drive unprecedented business outcomes in their industry. We do this by being the stewards and subject matter experts who create and drive the go-to-market strategy, market insights and assets essential to win in our targeted industries. We translate our expertise into the language and specific use cases of maximum client resonance and impact.
Picture Yourself at Pega:
Pegasystems is seeking a visionary yet pragmatic leader to drive Pega's business strategy and growth for the Communications industry. This key member of the Industry Market leadership team will sit at the critical intersection of strategy and execution, translating deep Communications expertise into tangible business results. This leader will shape our go-to-market strategy by defining how and where to position Pega to Communications organizations, including understanding how Pega can add value to legacy CRM, ERP/SAP, network management, billing, and supply chain solutions to drive legacy transformation, develop messaging to ensure relevancy in our sales execution and go-to-market motions, and guide our sales teams on where they should focus to drive further growth of our business in these industries. Additionally, this leader will serve as an exemplar of GenAI adoption, both in their personal work practices and as an industry expert on how Communications organizations can leverage GenAI and emerging technology to drive efficiencies and gain competitive advantage. They will work with sales and marketing leaders in the development of go to market plans and support them when engaging with business and functional leaders at Communications organizations. The success of this leader will be determined primarily by measurable growth of Pega ACV in the Communications industry.
What You'll Do at Pega:
Drive industry strategy and thought leadership for Pega in the Communications industry, developing compelling visions of where our technology delivers maximum value and competitive advantage
Develop compelling industry messaging that ensures Pega's value proposition resonates with Communications organizations through relevant use cases and language
Collaborate with cross-functional leadership teams across Sales, Marketing, Product, and Strategy to develop winning go-to-market plans that accelerate pipeline growth
Curate and deliver powerful industry insights that equip our sales teams with the insights, case studies, and value propositions needed to position Pega successfully within target organizations to build and accelerate pipeline
Identify legacy transformation opportunities in Communications, developing compelling points of view on modernizing legacy systems, including ERP/SAP, CRM, network management, billing, and supply chain systems
Create innovative approaches to showcase Pega's unique differentiators in the Communications industry, defining and documenting key functional areas where our solutions deliver exceptional value
Represent Pega at key industry events, with analyst firms, trade press, and alliance partners
Bring industry gravitas and credibility to critical client interactions, executive presentations, and business development activities that drive growth
Partner with product teams to incorporate Communications industry best practices into key Pega capabilities, including Pega GenAI Blueprint
Support alliance partner initiatives through joint go-to-market activities, solution development, and content creation that expands our reach
Champion GenAI adoption across the Communications industry, serving as both a practical exemplar and strategic advisor
Who You Are:
You have a relevant degree or degrees and experience leading transformative initiatives in the Communications industry. Leadership and management experience is expected, along with expert understanding of the Communications industry and related markets, in-depth knowledge of the software and technology for a wide variety of service delivery and technology applicable to these industries, and the ability to translate such knowledge into comprehensive strategies and market value for our company, and for our customers. You will have a strong drive to succeed, demonstrate integrity, and be a proven, growing, top-tier thought leader.
What You've Accomplished:
Bachelor's degree
15+ years of experience within the Communications industry or equivalent experience in selling or consulting to organizations in these industries
Expert understanding of the Communications industry and related markets, including software and technology usage within the industry
Keen understanding of strategic concerns of the Communications industry, ideally related to operational processes, supply chain management, and digital transformation
Strong leadership and executive engagement skills, especially in matrix environments
Demonstrated analytical expertise, problem-solving skills, and business judgment
Strong knowledge of and/or background in technology and emerging technology
Ability to translate business knowledge of the Communications industry into software market value proposition and strategy
Excellent written and oral communication skills, including ability to articulate the benefits and value of technology to customers in the industry, and the ability to garner support from senior stakeholders across an organization
Pega Offers You:
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Opportunity to build and lead a team, engage with senior executives, and make a direct impact on growing a billion dollar business
LI-JV1
Additional Information
Base salary range for this role is 193,200 - 299,900 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.
The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.
Job ID: 23636
AI in Action - Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people-not replace them. We may use AI-enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.
All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.
Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
https://www.pega.com/about/careers/equal-employment-opportunity
