Customer Service Associate

Walgreens • Rockport, MA • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1810277BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 33 WHISTLESTOP MALL,ROCKPORT,MA,01966

Full District Office Address: 33 WHISTLESTOP MALL,ROCKPORT,MA,01966-01437-17472-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17472-ROCKPORT MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Customer Service Specialist

Sherwin-Williams • Danvers, MA • 1h ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

1h ago

Go to Apply

Service Associate I - Part Time 20 Hours (Shaws Peabody)

Eastern Bank • Peabody, MA • 9h ago

Management & Administrative

Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit...

9h ago

Go to Apply

Regional Service Associate

Eastern Bank • Danvers, MA • 9h ago

Management & Administrative

Starting Rate: $24.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit...

9h ago

Go to Apply

Mechanical Engineering Manager (Teradyne, North Reading, MA)

Teradyne • North Reading, MA • 9h ago

Management & Administrative

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right...

9h ago

Go to Apply

Assistant Director of Auxiliary Services - Transportation & Athletics

State of Massachusetts • Haverhill, MA • 10h ago

Management & Administrative

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=200620 About Northern Essex Community College: THE C...

10h ago

Go to Apply

Campus Police Officer II

State of Massachusetts • Haverhill, MA • 11h ago

Management & Administrative

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=200617 About Northern Essex Community College: THE C...

11h ago

Go to Apply

Addiction Treatment Services APP (NP/PA) Per Diem

Beth Israel Lahey Health • Danvers, MA • 2d ago

Management & Administrative

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description: Join our expanding Addiction Treatment Services (ATS) program as a per diem medical provid...

2d ago

Go to Apply

Customer Service Representative

U-Haul • Danvers, MA • 5d ago

Management & Administrative

Compensation Range: $15.00 to $17.00 Hourly Location: 179 Newbury St, Danvers, Massachusetts 01923 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated...

5d ago

Go to Apply

Engineering Manager - Engine Clearances & Advanced Mechanical Design - D&S Mechanical Sciences

GE Aerospace • Lynn, MA • 5d ago

Management & Administrative

Job Description Summary As the Engineering Manager - Engine Clearances & Advanced Mechanical Design in our Defense & Systems Mechanical Sciences organization, you will lead a team responsible for the engine clear...

5d ago

Go to Apply

Automotive Sales Manager

The Hertz Corporation • Lynn, MA • 1w ago

Management & Administrative

Automotive Sales Manager Manage retail business including sales process, finance, and sales team. Assist in the management of all other store processes as needed and support omni-channel sales. Hourly wage plus sales bas...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)