Global Capital Markets Relationship Manager II

M&T Bank • Minneapolis, MN • 2h ago

Overview:

Manages client relationships and daily administration of assigned Global Capital Markets (GCM) accounts of varying complexity and importance, including all administrative, operational and risk management activities for GCM transactions. Serves as main point of contact with the client and internal and external service partners to follow short and long-term strategies to achieve sustainable earnings growth and compliance with Bank and Division strategic plans. Manages daily administration of assigned transactions, including delivering exceptional service to clients, ensuring all internal controls are satisfied. Works with internal partners as appropriate.

Primary Responsibilities:

Monitor relevant administrative and operational systems, databases and activity related to accounts of moderate to significant intricacy, complexity and level of risk, to ensure accounts are setup and operating within established policies, procedures and guidelines.

Review, analyze and provide comments to counsel related to negotiation and drafting of operative documents and agreements for assigned accounts.

Coordinate activities related to monitoring risks and ensuring regulatory compliance for assigned accounts with Legal, Risk, Compliance and/or Audit as required.

Research and resolve issues related to control and client service aspects of assigned accounts in a timely manner to maintain customer satisfaction, working with appropriate internal and external resources as required.

Work with external parties, including attorneys, financial advisors, interested parties and alliance/service partners, to structure and close GCM transactions in a timely manner.

Complete various account administration activities of moderate to significant intricacy, complexity and risk including, timely cash flow execution and fee billing, internal and external reporting and tickler processing.

Participate, along with GCM Sales, in sales calls to current and prospective clients, either in-person or over the phone and prepare fee proposals to support new business opportunities. Evaluate fees for suitability and conformance with fee schedules. Partner with Fee Billing to monitor and timely collect aged receivables.

Manage relationships, cultivating current and prospective clients and referral sources to uncover opportunities and potential sources of new business including representing GCM at transaction closings, attending and chairing client meetings and presentations and preparing relevant documentation to support the attraction, retention and expansion of client relationships.

Identify areas, based on transaction knowledge and fees charged, where revenues can be increased by charging additional fees when services change; advise management of these opportunities. Implement approved fee increases, fee discounts and waivers as identified or instructed and per established controls and procedure.

Provide coverage and support for other Relationship Mangers within assigned Section/Unit as required by absence.

Represent GCM and/or lead departmental projects and Corporate initiatives on a periodic basis.

Assist management with the development and operation of business products and processes.

May supervise and/or mentor less experience associates.

Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

Promote an environment that supports belonging and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Education and Experience Required:

Bachelor's degree and a minimum of 2 years' client service experience in Global Capital Markets products or markets,

OR in lieu of a degree,

A combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' client service experience in Global Capital Markets products or markets

High level of proficiency with personal computers as well as pertinent software

Prior experience reading, analyzing and interpreting legal documents

Prior experience calculating amounts such as discounts, interest, commissions and percentages

Familiarity with corporate structures, relevant laws and regulations

Proven problem-solving skills

Strong verbal and written communication skills

Strong analytical skills

Education and Experience Preferred:

CCTS (Certified Corporate Trust Specialist) certification

Working knowledge of pertinent specialized internal software applications

Managerial or leadership experience

Demonstrated sense of ownership in jobs or projects

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $89,000.00 - $148,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Minneapolis, Minnesota, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Similar Jobs

Customer Service Associate

Walgreens • Maple Grove, MN • 3min ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3min ago

Go to Apply

Customer Service Representatives

AAA Best Care, Inc • Roseville, MN • 6min ago

Management & Administrative

Job Duties Multiple openings. Interact with customers to provide basic or scripted information in response to routine inquiries about our home health care services. May handle and resolve general complaints. Main point o...

6min ago

Go to Apply

Customer Service Associate

Walgreens • Andover, MN • 10min ago

Management & Administrative

10min ago

Go to Apply

Customer Service Associate

Walgreens • Woodbury, MN • 10min ago

Management & Administrative

10min ago

Go to Apply

Customer Service Advisor

Bio-Techne • Minneapolis, MN • 13min ago

Management & Administrative

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researc...

13min ago

Go to Apply

Customer Service Representative

City of Fridley • Fridley, MN • 16min ago

Management & Administrative

Job Duties Organizational Mission: We believe Fridley will be a safe, vibrant, friendly and stable home for families and businesses to be achieved by focusing on the core values of being responsive, driven and friendly....

16min ago

Go to Apply

Customer Service Associate

Walgreens • Hudson, WI • 19min ago

Management & Administrative

19min ago

Go to Apply

Customer Service Representative

Hillyard, Inc. • Lino Lakes, MN • 19min ago

Management & Administrative

Job Duties Customer Service Representative Hillyard, Inc. is currently taking applications for Customer Service Representative for our Customer Service team in Lino Lakes, MN. Do you have exceptional customer service exp...

19min ago

Go to Apply

Senior Specialist, Account Management

Cardinal Health • Saint Paul, MN • 1h ago

Management & Administrative

At Cardinal Health, we're developing innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and commun...

1h ago

Go to Apply

Contracts Manager

Cushman & Wakefield • Saint Paul, MN • 2h ago

Management & Administrative

Job Title Contracts Manager Job Description Summary We are seeking a Contracts Manager to join Cushman & Wakefield's dynamic legal team in support of the enterprise-wide Contracting Centre of Excellence providing tra...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)