Consumer Performance and Risk Analyst (Hybrid- KC Only)

UMB Bank • Kansas City, MO • 8h ago

The Consumer Performance and Risk Analyst is responsible for the development, maintenance and administration of key performance indicators and/or key risk indicators in the first line of defense in the Consumer line of business. The position will report to the Consumer Banking Standards, Performance, and Risk Manager, maintaining the standards of oversight for performance and risk management with the Consumer line of business by evaluating, producing, and reporting of Consumer operational performance and risk measurements. This person will assist in the development of key risk indicators reported and reviewed by the Consumer Compliance & Oversight team to assess inherent risks in branch operations.

How you will spend your time:

Reviewing weekly audit request postings for Retail and Private Bank- this includes the sample selection appropriate for the tasks reviewed, the tracking of such items, and any troubleshooting necessary with the request to include further sampling as issues are identified.

Evaluate all Retail and Private Banking work deemed key performance indicators regarding the operational performance of the Consumer line of business.

Communicate KPIs to Retail and Private Banking

Administer the program to assess final errors that should be reported and reflected of consumer operational performance.

Report key performance indicators according to the frequency set in the program guidelines

Administer weekly audit documentation requests for the retail key performance indicators

Evaluate and review weekly audit documentation submitted by the Retail and Private Banking teams for key performance indicator reporting.

Prepare the Consumer Banking key performance indicator (KPI) dashboards for publishing to Consumer Banking teams monthly.

Monitor and maintain department email inboxes to ensure the Consumer Delivery Team is supported for key performance indicator reporting.

Develop and administer key risk indicators for Retail and Private Bank.

Other duties as assigned.

We're excited to talk with you if you have:

Bachelor's degree or equivalent work experience.

3+ years of banking, analytics, compliance or other relevant experience

Demonstrates the ability to work independently or in a group setting.

Demonstrates proficiency in the Microsoft Office Suite

Demonstrates the ability to evaluate work product objectively without bias.

Demonstrates the ability to develop and maintain rapport with various departments to effectively obtain and document information.

Demonstrates the ability to learn and understand documenting, evaluating, and analyzing processes that identify key risks and controls.

Demonstrates proficient problem-solving skills.

Bonus points if you have:

3+ years of experience in the production, processing or evaluation of documentation related to Consumer Banking operational processes or procedures.

Microsoft Power BI creation and design capabilities

Systemic or functional knowledge of UMB Bank's Loan and/or Deposit systems:

-Digital One/ Terafina

-Hogan DDA/CIS

-Online Pledge System

-Teller Auditing System

Advanced knowledge of Microsoft Excel

Compensation Range:

$44,790.00 - $86,510.00

The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy\Notice\for\California\Candidates\Original\file.pdf) to understand how we collect and use your personal information when you apply for employment with UMB.

LI-JH1

Who we are

We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.

Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB\Tuce\Book\Original\file.pdf)

Check out the road to a career at UMB

Similar Jobs

HVAC Sheet Metal Installer

Ultimate LLC • Kansas City, MO • 2h ago

Manufacturing & Warehouse

HVAC Sheet Metal Installer Ultimate LLC is immediately hiring HVAC Sheet Metal Installers for commercial projects in the Kansas City area. The pay range is $24-28 per hour based on experience. All HVAC Sheet Metal Instal...

2h ago

Go to Apply

Apprentice Carpenter

Ultimate LLC • Kansas City, MO • 2h ago

Apprentice Carpenter Ultimate LLC is immediately hiring Carpenters for commercial projects in the Kansas City area. The pay range is up to $20-23 per hour based on experience. All Carpenters are scheduled 40+ hours a wee...

2h ago

Go to Apply

Project Manager 1, Mission Critical

J.E. Dunn Construction Company • Kansas City, MO • 2h ago

Management & Administrative

Project Manager 1, Mission Critical Location: Kansas City, MO, US, 64106 Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challeng...

2h ago

Go to Apply

Talent Acquisition Manager

J.E. Dunn Construction Company • Kansas City, MO • 2h ago

Management & Administrative

Talent Acquisition Manager Location: Kansas City, MO, US, 64106 Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work,...

2h ago

Go to Apply

Information Security Governance, Risk and Compliance Analyst

Saint Luke's • Kansas City, MO • 2h ago

IT & Engineering

Job Description? The Information Security Governance, Risk & Compliance Analyst II will ensure information technology processes meet defined security controls and perform vulnerability analyses and risk assessments a...

2h ago

Go to Apply

Service Porter/Driver

Hendrick Automotive Company • Kansas City, MO • 2h ago

Management & Administrative

Hendrick Lexus North (Kansas City) Location: 9300 NW Prairie View Rd, Kansas City, Missouri 64153 Summary: Responsible for moving and cleaning vehicles. The Porter will perform various tasks and errands for the dealershi...

2h ago

Go to Apply

Customer Service Associate

Walgreens • Independence, MO • 2h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2h ago

Go to Apply

Med Surg CNA

Prime Healthcare • Kansas City, KS • 3h ago

Hospital & Medical

Bonus Amount 1000.00 Bonus Information Sign-On Bonus Available for Qualified Candidates. Eligibility and payout terms apply. Details discussed during the interview process. Overview We are seeking aMedical Surgical CNA,a...

3h ago

Go to Apply

Credit Manager (Collections Specialist)

Dentons US LLP • Kansas City, MO • 4h ago

Finance, Accounting & Banking

Credit Manager (Collections Specialist) Washington DC, DC, USChicago, IL, USSt. Louis, MO, USLos Angeles, CA, USKansas City, MO, USAtlanta, GA, USDallas, TX, USDenver, CO, US May 18, 2026 Dentons US LLP is currently recr...

4h ago

Go to Apply

Senior Supply Chain Analyst

Catalent Pharma Solutions • Kansas City, MO • 7h ago

Manufacturing & Warehouse

Senior Supply Chain Analyst Position Summary: Work Schedule: M-F 8am-5pm 100% on-site Catalent's Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply S...

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)