TRANSPORTATION SERVICE SPECIALIST-Transportation

Sycuan • El Cajon, CA • 12h ago

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people...a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Join our team as a Transportation Service Specialist!

Are you someone who thrives on keeping things running smoothly behind the scenes while delivering exceptional service on the front lines?

As a Transportation Service Specialist, where you'll play a vital role in ensuring our transportation team is always safe, reliable, and ready to deliver an outstanding guest experience.

Job Purpose:

Ensures fleet vehicles are inspected and in good repair and assists the Assistant Transportation Manager

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

Ensures fleet vehicles are in satisfactory condition by coordinating routine inspections of vehicles, ensuring all permits and licenses are current and up to date, reviewing shuttle and special event vehicles and cart log-books for completion and accuracy, identifying when routine repairs are necessary, scheduling maintenance and repairs with appropriate personnel, following up with mechanics on repair progress and completion, ensuring proper storage and safe handling of vehicles and equipment, collaborating with detailing staff to ensure that all vehicles are clean, identifying when replacement vehicles and equipment may be needed, requesting and negotiating bids for replacements, and submitting final bids to the Assistant Transportation Manager for approval. - 40%

Monitors vehicle parts and equipment use by generating and reviewing weekly repair and maintenance reports, ensuring adequate supply of parts and equipment are in stock, collaborating with the Transportation Administrative Assistant to order necessary supplies, verifying repair costs with vehicle mechanics, and ensuring maintenance and logs are completed on wheelchairs and that adequate inventory is available. - 30%

Assists the Assistant Transportation Manager by monitoring valet and shuttle staff performance, making recommendations to the Assistant Transportation Manager for training and coaching, conducting team safety meetings, monitoring the integrity of valet cash out and guest payment processes and advising Transportation Manager and Assistant Transportation Manager of out of compliance behaviors. - 25%

Provides team members with transportation by researching and developing effective off-site team member bus routes, collaborating with identified vendor, submitting recommendations to the Assistant Transportation Manager, and implementing approved routes. - 5%

Job Specifications:

Education and Experience:

Essential:

High School Diploma or G.E.D.

2 years experience managing transportation and/or service-related activities

Hospitality experience

Desirable:

Gaming experience

Skills and Knowledge:

Essential:

Working knowledge of vehicle compliance requirements

Ability to communicate effectively in the English language, orally and in writing

Ability to interact effectively with guests, team members, and vendors

Ability to maintain professionalism and composure

Ability to perform multiple tasks and assignments

Ability to perform simple mathematical calculations

Ability to complete forms and documents

Ability to understand and follow verbal directives and written directions

Ability to accept constructive criticism

Working knowledge of MS Word and Excel

Recordkeeping and organizational skills

Desirable:

Working knowledge of transportation-related operating requirements

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

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