Senior Analyst - Collateral Marketing
New York, NY, United States(Hybrid)
Job Description
American Express Global Commercial Services (GCS) is the leading provider of payments for corporations and businesses of all sizes globally. The US SME (Small Medium Enterprise) segment is the largest opportunity for growth in GCS and a key area of strategic focus and investment. The US SME Managed Customer Marketing team deepens relationships with prospects and existing customers by offering powerful backing and financial support to Small & Middle Market businesses. This team partners closely with customer facing teams and product owners.
The Senior Analyst, Collateral Marketing will report to the Senior Manager, who owns collateral strategy, and is responsible for bringing that strategy to life through the development, delivery, and maintenance of marketing collateral.
This role supports the end-to-end execution of a diverse set of assets-including one-pagers, videos, infographics, and other digital sales enablement materials-designed for use by field teams in customer and prospect interactions. The ideal candidate will combine strong operational rigor and attention to detail with a creative mindset, ensuring content is both compliant and engaging.
The role requires managing multiple projects across a highly cross-functional environment, partnering with Product, Field, Legal, Compliance, Operations, Marketing, and external creative agencies. This individual will ensure content is accurate, up-to-date, and easily accessible, enabling field teams to effectively communicate product and solution value.
Success in this role will be measured by the ability to consistently deliver high-quality, compliant collateral and meet key launch dates.
Responsibilities
Responsible for ensuring the end-to-end execution and ongoing maintenance of 40+ collateral assets, ensuring all materials are accurate, compliant, and aligned with business priorities
Partner with cross-functional stakeholders and creative agencies to develop, and deliver engaging, high-quality sales enablement content
Apply creative thinking to support the translation of product information into clear, compelling, and customer-friendly materials
Manage multiple concurrent projects, ensuring timelines, approvals, and deliverables are met within a highly regulated environment
Maintain content workflows, trackers, and processes to drive efficiency and visibility
Ensure all collateral is readily accessible for field team use
Leverage performance insights and stakeholder feedback to recommend content improvements and enhancements
Support budget management in partnership with team Director
Qualifications
2+ years of relevant work experience in executing content creation and/or sales enablement
Proven ability to manage multiple projects and stakeholders in a fast-paced, deadline-driven environment
Exceptional attention to detail with a strong focus on accuracy, quality, and compliance
Strong organizational and project management skills, with the ability to independently drive work forward
Demonstrated ability to balance structured processes with creative problem-solving
Analytical problem-solving skills, with the ability to use data and feedback to inform recommendations
Demonstrated ability to collaborate cross-functionally and build effective working relationships
Strong communication skills both written and verbal
Proficiency in Microsoft PowerPoint and Excel; experience with marketing tools (e.g., Salesforce Marketing Cloud) a plus
Bachelor's degree required
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?
Job Info
Job Identification 26007819
Job Category Marketing
Posting Date 05/18/2026, 07:18 PM
Apply Before 06/02/2026, 05:00 AM
Degree Level Bachelor's Degree
Job Schedule Full time
Job Shift Day
Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)
Salary Range $78000 - $124750 annually + bonus + benefits
Career Area Marketing
