Adobe Sign SaaS Platform Admin

Insight Global • Raritan, NJ • 1h ago

Job Description

We are seeking a skilled Adobe Sign SaaS Platform Administrator to manage, configure, and operate the Adobe Sign platform at scale. This role is responsible for end-to-end Adobe Sign administration, including platform configuration, integrations, workflows, user and group management, security settings, and Adobe Admin Console operations. The ideal candidate will have strong hands-on experience with Adobe Sign, integrations, and tenant/user migrations across Adobe Admin Consoles in a global enterprise environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Proven hands-on experience administering Adobe Sign SaaS platform in an enterprise environment.

Strong expertise in:

Adobe Sign account, group, workflow, and settings configuration

Adobe Sign API integration and automation

Adobe Admin Console, including identity, licensing, and user migration between consoles

Experience supporting large-scale user bases and complex organizational structures.

Strong understanding of SaaS security, access control, and compliance principles.

Ability to troubleshoot complex platform and integration issues independently.

Strong analytical and problem-solving skills

Excellent documentation and communication skills

Ability to work independently while collaborating with cross-functional teams

Detail-oriented with a strong focus on operational reliability and security Key Responsibilities

Adobe Sign Platform Administration

Administer and manage all aspects of the Adobe Sign SaaS platform, ensuring secure, scalable, and compliant operation.

Configure and maintain account-level, group-level, and user-level settings in Adobe Sign.

Design, create, and manage custom workflows, templates, agreement processes, and automation rules.

Manage groups, roles, permissions, and access controls to meet business and compliance requirements.

Troubleshoot platform issues related to workflows, agreements, user access, and integrations.

Integrations & API Management

Enable, configure, and support custom integrations with enterprise systems (e.g., CRM, ERP, workflow tools).

Manage and support Adobe Sign APIs, including token management, API users, scopes, and integration troubleshooting.

Collaborate with development and integration teams to onboard new use cases and ensure reliable system connectivity.

Adobe Admin Console Management

Administer Adobe Admin Console, including identity management, product profiles, licensing, and role assignments.

Lead and execute user migrations between Adobe Admin Consoles, ensuring data integrity, minimal disruption, and audit readiness.

Coordinate user provisioning, deprovisioning, and access changes in alignment with identity and access management standards.

Support consolidation or separation of Adobe environments as required by organizational changes.

Operational Excellence

Develop and maintain standard operating procedures (SOPs), admin guides, and technical documentation.

Provide Tier 2 / Tier 3 operational support for Adobe Sign service issues and escalations.

Proactively identify opportunities for automation, standardization, and process improvement within the platform.

Support platform upgrades, new feature rollouts, and change management activities.

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