Aisles Online Shopper

Hy-Vee Food Stores • Cedar Falls, IA • 10h ago

Additional Considerations (if any):

Night & Weekend Shifts Required

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Shopper

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Core Competencies:

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

Escorting them to the products they are looking for.

Securing products that are out of reach.

Loading or unloading heavy items.

Making note of and passing along customer suggestions or requests.

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Accurately selects groceries ordered online by customers.

Selects highest quality produce, meat, and other fresh products.

Selects, scans, and bags items from all temperature zones.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Tenders customer orders through POS and charge the customer's credit card.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Continually monitors incoming online orders to ensure prompt, on-time fulfillment.

Performs other job-related duties and special projects as required.

Education and Experience

High school diploma or equivalent preferred.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limited supervision.

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Technician

Aerotek • Waterloo, IA • 5h ago

IT & Engineering

Concrete Worker We're hiring Concrete Workers to support construction projects involving pouring, finishing, and forming concrete. This role is a strong fit for candidates with concrete, construction, or general labor ex...

5h ago

Go to Apply

Aisles Online Pickup Clerk

Hy-Vee Food Stores • Cedar Falls, IA • 10h ago

Management & Administrative

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully e...

10h ago

Go to Apply

CDL Truck Driver Van OTR Fleet

Roehl Transport • Waterloo, IA • 13h ago

Trucking & Construction

In our over the road Van Fleet, you'll haul largely no-touch freight across 48 states and Canada. As you see the nation, you'll also see many different shippers and locations. You'll get our Dyanmic Pay Plan that respect...

13h ago

Go to Apply

Customer Service Associate

Walgreens • Cedar Falls, IA • 5d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

5d ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Waterloo, IA • 5d ago

Retail & Hospitality

178232BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

5d ago

Go to Apply

Mgr - Material Services

UnityPoint Health • Waterloo, IA • 5d ago

Management & Administrative

Area of Interest: Management FTE/Hours per pay period: 1.0 Department: Supply Chain Admin- WL Shift: Monday-Friday 8-5 Job ID: 182022 Overview UnityPoint Health is seeking a Regional Supply Chain Supervisor to join our t...

5d ago

Go to Apply

Industrial Maintenance Technician

Aventure Staffing • Waterloo, IA • 5d ago

Legal & Paralegal

Industrial Maintenance Mechanic $28.50/hr Monday - Friday, Openings on 1 st and 2 nd shift Our staffing agency is currently seeking skilled Industrial Maintenance Technicians with one of our respected local partners. Thi...

5d ago

Go to Apply

Surgery Aide

UnityPoint Health • Waterloo, IA • 5d ago

Hospital & Medical

Area of Interest: Allied Health Sign On Bonus: $5,000 FTE/Hours per pay period: 1.0 Department: Surgery- WL Shift: 8-5 Weekdays Job ID: 182037 Overview UnityPoint Clinic - Surgery Waterloo Waterloo, IA Full Time/40 hours...

5d ago

Go to Apply

Accountant

Aventure Staffing • Waterloo, IA • 5d ago

Finance, Accounting & Banking

Accountant Hours: Monday - Friday Pay: $75k+ DOE We are seeking a versatile Staff Accountant to manage the full-cycle financial operations of a small manufacturing facility. In this high-impact role, you will handle ever...

5d ago

Go to Apply

LPN or Medical Assistant (MA): Bluebell Family Medicine

Trinity Health • Cedar Falls, IA • 6d ago

Hospital & Medical

Employment Type: Full time Shift: Day Shift Description: Position: Medical Assistant (MA) or LPN: Bluebell Family Medicine Location: Waterloo, IA Schedule: 36 hours per week, Day shift, M-F Supports the operation of the...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)