Risk Specialist I, Whole Foods Market (WFM) OPs & Food Safety

Amazon • Austin, TX • 12h ago

Description

This position is an integral part of the Supply Chain Compliance team which supports Whole Foods suppliers ensuring they meet food safety and quality standards requirements. This position is responsible for shepherding the supplier through the onboarding process beginning with the invite process, following them through the compliance approval process, the business compliance approval process, and initiating the item set up process. This position is responsible for representing WFM to our suppliers to assist them with all onboarding activities. The team member communicates directly with suppliers over the phone, email or system notifications to walk them through the process, answer any questions about the program, provide guidance in how to use the software and troubleshoot any issues that may be presented. This position is the liaisons to WFM internal teams to answer questions regarding the supplier's progress and escalate non-compliant suppliers.

Key job responsibilities

o Communicate directly with suppliers to explain supplier onboarding process and assist with compliance related activities and requirements.

o Ability to explain complex software processes to non-technical audiences.

o Report progress daily.

o Escalate any issues or non-responsive suppliers.

o Trouble shoot issues and provide feedback on the process.

o Handle intake of new requests from all merchandising teams to bring on new suppliers and new items.

o Send invitations to new suppliers and welcome packets for FoodLogiQ.

o Provide support for all suppliers as they are onboarded into the process.

o Input supplier data into business compliance software applications.

o Input supplier data into downstream item set up applications.

o Oversee supplier onboarding process throughout end to end process.

o Applies Company- and function-specific procedures, processes, and technologies to accomplish projects and tasks; applies knowledge and specialized skill to decide how to build, implement, and deliver on assigned goals.

o Learns and follows best practices.

o Participates and offers ideas and opinions as an active team member, accepting guidance as required.

o Uses innovative solutions to enhance personal work and, where applicable, the work of the team.

o Seeks advice when addressing complex or unusual problems.

o Proactively engages with customers, internally and externally, to understand objectives and issues.

o Troubleshoots and recommends solutions to problems of moderate scope and complexity.

Basic Qualifications

Experience handling confidential information

Bachelor's degree or equivalent experience and 2-4 years relevant functional experience.

Experience in providing excellent customer service to an audience that will have a wide range of technical abilities.

Strong written and verbal communication skills.

Strong problem-solving skills.

Strong analytical skills.

Moderate to high degree of technical aptitude; understand functional technical problems and concepts and apply to system functionality for resolutions.

Meticulous attention to detail.

Preferred Qualifications

Proficient in the use of the FoodLogiQ software application.

Proficient in the use of Microsoft applications (Word, Excel, Powerpoint, etc)

Working knowledge of food labeling and FDA / USDA regulations.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, AUSTIN - 55,600.00 - 97,400.00 USD annually

Amazon

Go to Apply

Share this job

Similar Jobs

Senior Buyer

Vertiv Group Corp. • Austin, TX • 8h ago

Retail & Hospitality

Job Description POSITION SUMMARY Senior level role in the Buyer job family supporting our site in Georgetown, TX. Plan and purchase products to meet demand need. Maintain inventory levels, address shortages and support p...

8h ago

Go to Apply

Retail Key Holder PT

L'Oreal USA • Austin, TX • 1d ago

Retail & Hospitality

Home ( https://careers.loreal.com/en\US/content/Home ) / Job Search ( https://careers.loreal.com/en\US/jobs/SearchJobs ) / 243145 Retail Key Holder PT Austin, Texas Apply now ( https://careers.loreal.com/en_US/jobs/Appli...

1d ago

Go to Apply

Retail Sales - Domain Northside

Nordstrom • Austin, TX • 1d ago

Retail & Hospitality

Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life... Set and achieve sales goals,...

1d ago

Go to Apply

Bartender Tipped

Sodexo • Austin, TX • 1d ago

Retail & Hospitality

Bartender Tipped Location: DELTA SKY CLUB - AUS - 49901001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type: Part-Tim...

1d ago

Go to Apply

Teller Retail Banker

Woodforest National Bank • Buda, TX • 2d ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

2d ago

Go to Apply

(USA) Food & Consumables Coach- Store 475 Round Rock, Tx (Austin, Tx)

Walmart • Round Rock, TX • 2d ago

Retail & Hospitality

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

2d ago

Go to Apply

(USA) Stocking 2 Coach, Non-Complex, Management- Store 3169 Manor, Tx (Austin, Tx)

Walmart • Manor, TX • 2d ago

Retail & Hospitality

2d ago

Go to Apply

TDA - Front Desk Receptionist (58663)

TEXAS DEPARTMENT OF AGRICULTURE • Austin, TX • 2d ago

Retail & Hospitality

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00058343 You may apply to the job directly through the...

2d ago

Go to Apply

District Sales Manager - TX & NM

Oshkosh Corporation • Austin, TX • 3d ago

Retail & Hospitality

About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges...

3d ago

Go to Apply

Cashier - Dessau RD

Pollo Regio • Pflugerville, TX • 3d ago

Retail & Hospitality

We are looking for cashiers to process all transactions accurately and efficiently at our Pollo Regio restaurant at Pflugerville, Tx. Successful candidates will play a fundamental role in attending to our customers and p...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)