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You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
FRONT DESK RECEPTIONISTSalary Information: $3,582.00/MO. and#8211; A13State Classification: Administrative Assistant III - 0154FLSA Status: NonexemptPosting Number: 26-58663-1Location: Austin, TXTelework Option: TDA does not offer telework, and all employees are required to be physically present for work.HOW TO APPLYApply online via CAPPS. Applicants applying in Work In Texas (WIT) will be required to complete additional supplemental questions, optionally provide EEO information including how you heard about the job, and provide an electronic signature in the CAPPS Career Section to be considered for the position.WHO ARE WEThe Texas Department of Agricultureand#8217;s key objectives are to promote production agriculture, consumer protection, economic development and healthy living.WHAT YOUand#8217;LL DOThe Front Desk Receptionist will provide a variety of complex administrative and technical support functions for the Agency Administration division of the Texas Department of Agriculture (TDA) to facilitate the overall efficiency and effectiveness of agency operations. You will answer inquiries, provide information to the general public and greet and refer visitors of TDA. You will provide back-up administrative support for other Operational Support services staff, as needed. You will work under general supervision with moderate latitude for the use of initiative and independent judgment.PRIMARY RESPONSIBILITIESAnswer and respond to a high volume of incoming telephone calls on a multi-line telephone system in a prompt, courteous and professional manner.Greet guests/officials from all levels of city, county, state, and federal governments, as well as from the public and private sectors, in a prompt, courteous and professional manner.Notify appropriate TDA personnel when guests arrive and/or refer them to the appropriate agency personnel.Prepare and submit Texas Facilities Commission RM-1 forms for badge access cards including activation, deactivation, and access add-ons.Serve as TDA Parking Coordinator. Submit parking applications, Do Not Tickets and Dashboard Parking Permits.Assist in maintaining the Comptroller of Public Accounts system for tracking agency vehicle usage by utilizing the Samsara Fleet telematics software application to export, evaluate and process data.Assist in maintaining central office motor pool vehicles including reservations, record keeping, and maintenance.Assist in receiving building maintenance trouble calls; and report through the Texas Facilities Commissionand#8217;s General Maintenance Portal tracking system and ensure completion of trouble calls.Coordinate and maintain record keeping and filing system for correspondence, forms, reports, and documents in accordance with Agency Records Management Policy. Serve as the sectionand#8217;s records coordinator.Follow all TDA policies and procedures.Perform other duties as assigned.
Qualifications: QUALIFICATIONS/REQUIREMENTS FOR THE POSITIONHigh School Diploma.Two (2) years work experience as a receptionist for a front office/main area, greeting visitors, answering, and routing phone calls.Bilingual speaking ability in English and Spanish.PREFERRED QUALIFICATIONSBachelorand#8217;s Degree.Experience working for a state agency.KNOWLEDGE, SKILLS ABILITIESKnowledge of office practices and administrative procedures; of agency programs, policies, and procedures.Skill in providing excellent customer service for both internal and external customers; in the use of standard office equipment and software; and accurate typing and data entry skills.Ability to implement administrative procedures; to interpret rules, regulations, policies, and procedures; to communicate effectively, both orally and in writing; to provide guidance to others; to learn and follow TDA policies, procedures, programs and services; to maintain composure when handling difficult customers/questions; to interact in a professional manner with co-workers and the public; to maintain a professional appearance and environment; to exercise sound judgment and discretion; and to maintain the highest level of confidentiality.HYSICAL REQUIREMENTS WORKING CONDITIONSNormal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 30 pounds. Must be able to work extended periods at a computer and may require working extended hours and some evenings and weekends, as needed. May involve travel, occasionally overnight (up to 5%).TELEWORK WORK HOURSThe agency does not offer telework. TDA employees are required to be physically present for work.The agencyand#8217;s core business hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. TDA also provides limited customer service between 6:00-8:00 a.m. and 5:00-6:00 p.m.H-1B Visa SponsorshipWe are unable to sponsor or take over sponsorship of an employment Visa.BENEFITSThe State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:and#252; Retirement Planand#252; Paid Group Health Life Insurance for employeesand#252; Paid Holidaysand#252; Paid Vacation Leaveand#252; Paid Sick Leaveand#252; Longevity Payand#252; Dentaland#252; Visionand#252; Dependent Optional Life Insuranceand#252; Voluntary ADD Insuranceand#252; Dependent Health Life Insuranceand#252; Health Dependent care flexible spending accountsOnly candidates selected for an interview will be contacted. A skills exercise may be conducted at the time of the interview.Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Careers Section , you may check the status of your application by accessing your profile and selecting My Jobpage and then selecting My Submissions. To be considered for the position, applicants must complete additional supplemental questions, optionally provide EEO information including how you heard about the job, and provide an electronic signature in the CAPPS Career Section.A valid government-issued driverand#8217;s license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required. TDA will verify this information with the Texas Department of Public Safety. Applicants with a driverand#8217;s license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first dayBackground Checks: A criminal conviction records check is required for applicants who are selected for a position.*Foreign Credentials: upload an evaluation of your coursework if you have obtained a degree(s) from a school outside of the United States; otherwise, we cannot give you credit for your degree. Some organizations that provide evaluation services are:Foreign Credential Services of America1910 Justin Lane, Austin, TX 78757-2411Phone: 512-459-8428SpanTran: The Evaluation Company2400 Augusta Drive, Suite 451 Houston, TX 77057Phone: 713-266-8805Global Credential Evaluators, Inc.P.O. Box 9203 College Station, TX 77842Phone: 512-528-0908Equal Employment Opportunity (EEO): TDA is an equal employment opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information,
