Americas Sales Data Owner

Vertiv Corporation • Westerville, OH • 1h ago

Job Description

POSITION SUMMARY

The Americas Sales Data Owner is accountable for the business ownership, quality, and usability of Vertiv's sales-related core data. The role initially focuses on the Customer domain and is expected to expand over time to additional sales-critical domains such as Product and Service data. This position serves as the primary business point of accountability for Sales core data definitions, quality standards, and lifecycle processes across regions and systems. The Americas Sales Data Owner partners closely with Sales Operations, commercial stakeholders, Analytics, IT, and the Data Management (MDM) team to ensure sales data is trusted, scalable, and fit for enterprise reporting, operational execution, and future automation and AI use cases. This is an individual contributor role requiring strong cross-functional influence, structured problem solving, and comfort operating in a global, matrixed environment.

RESPONSIBILITIES

Serve as the primary business owner in the Americas region for Sales-critical core data domains, starting with Customer data.

Define and maintain business rules, data standards, and quality thresholds for owned domains.

Represent Sales in enterprise data governance forums and cross-functional data working groups.

Drive alignment on data definitions across Sales, Finance, Analytics, IT, and Operations.

Own the data quality roadmap for assigned domains, including profiling, monitoring, remediation, and prevention.

Partner with the MDM team to investigate and resolve data quality issues.

Track and report on data quality KPIs; escalate critical data issues to leadership as needed.

Drive a culture of data quality accountability within the Sales organization.

Define and manage the business lifecycle for owned data entities (e.g., customer creation, updates, merges, deactivations).

Develop and maintain documentation for data definitions, business rules, and lifecycle workflows as it relates to Sales Critical Data.

Identify gaps in current data entry and maintenance processes; recommend and implement improvements.

Serve as a trusted advisor to Sales Operations and commercial leadership on data-related decisions.

Collaborate with Analytics and Reporting teams to ensure Sales data supports reliable insights and dashboards.

Lead training and change management efforts to improve data literacy and adoption of data standards within Sales.

Support key business initiatives such as CRM/ERP migrations, acquisitions, and go-to-market expansions with domain expertise.

Provide input into data architecture and platform decisions impacting Sales data.

Help define and prioritize the Sales data backlog in partnership with IT and Data Management.

QUALIFICATIONS

Bachelor's degree in Business, Analytics, Economics, Information Systems, or a related field, or equivalent experience.

8-10 years of experience working with enterprise data in sales, operations, analytics, or data management roles.

Demonstrated experience working with core data concepts (e.g., customer, product, service) and data quality practices.

Strong understanding of how data flows across commercial systems such as CRM, ERP, and other data platforms.

Proven ability to influence cross-functional stakeholders without direct authority.

Strong analytical

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