Job Title: Quality Assurance Specialist
Job Description
The Quality Assurance Specialist supports production operations by spending the majority of their time on the manufacturing floor, performing verifications, walkthroughs, onsite reviews, and mini audits to ensure processes follow established procedures and regulatory requirements. This role also reviews and issues critical documentation, such as executed batch records, cleaning records, and logbooks, and helps identify and implement solutions when issues arise, including initiating deviations and supporting CAPA activities. The position combines hands-on floor presence with office-based documentation review and reporting.
Responsibilities
Spend approximately 60-70% of working time on the production floor supporting operations and verifying that activities comply with established procedures and quality standards.
Conduct routine walkthroughs of production areas to observe operations, identify potential issues, and ensure processes occur as intended.
Perform onsite reviews and mini audits to confirm adherence to GMP, FDA, ISO, and internal quality requirements.
Collaborate with operations personnel to identify problems, propose solutions, and help initiate deviations when necessary.
Review executed batch records, cleaning records, logbooks, and other quality-related documents for accuracy, completeness, and compliance.
Issue batch records as needed to support production activities and ensure proper documentation is in place before manufacturing.
Document findings from floor walkthroughs, reviews, and audits, and report observations to appropriate stakeholders in a clear and timely manner.
Support CAPA and document control activities related to quality events, deviations, and audit findings, as needed.
Follow area-specific gowning and safety requirements, ranging from safety shoes to full gowning, depending on the production area.
Use electronic quality management systems (EQMS) and other office tools to manage documentation, track activities, and maintain records.
Essential Skills
0-2+ years of experience in a regulated industry environment such as GMP, FDA, or ISO-regulated operations.
Understanding of quality assurance principles within a pharmaceutical or similarly regulated manufacturing setting.
Experience or familiarity with batch records, batch record review, and document control practices.
Knowledge of CAPA processes and deviation management in a regulated environment.
Ability to perform audits, mini audits, and onsite reviews with attention to detail and compliance.
Comfort working on a production floor and interacting closely with operations teams.
Ability to follow and enforce GMP, FDA, and ISO requirements and internal procedures.
Strong documentation, organizational, and reporting skills.
Ability to work 12-hour shifts on a rotating schedule, including overnight hours for third shift.
Additional Skills & Qualifications
Bachelor's degree in any science discipline preferred.
Experience in pharmaceutical manufacturing or a similar regulated production environment preferred.
Familiarity with FDA regulations and pharmaceutical quality systems preferred.
Work Environment
This is an on-site role based primarily on the production floor, with the majority of time spent in manufacturing areas and the remainder in an office setting for documentation and reporting. Current openings are on third shift. New hires begin on first shift (Monday-Friday, 8:00 a.m. to 4:30 p.m.) for approximately 6-8 weeks of training, with efforts made to have team members on the same shift train together. The environment includes time on the production floor and time in an office area outside of production, with regular interaction with an electronic quality management system (EQMS) and other office tools. Gowning and attire requirements vary by area, ranging from safety shoes to full gowning, depending on the specific production zone and safety protocols. The team structure consists of a small group of quality professionals working closely with operations in a fast-paced, highly regulated manufacturing setting.
Job Type & Location
This is a Permanent position based out of Madison, WI.
Pay and Benefits
The pay range for this position is $62000.00 - $72000.00/yr.
Eligible for Medical, Dental and Vision on day 1 of employment. The company provides Basic Life insurance, Basic AD&D insurance along with Short-term disability on all full-time employees. Employees have the option to elect Voluntary Life, Voluntary AD&D along with Long-term disability coverage. Health and Flexible spending account options. Full-time employees can contribute to their 401k upon hire and are eligible for a company contribution. Annually, the company offers 160 hours of vacation & 40 hours of sick time (both pro-rated base on hire date) and 9 paid holidays.
Workplace Type
This is a fully onsite position in Madison,WI.
Application Deadline
This position is anticipated to close on May 29, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
