Remote - Customer Service Representative

Conduent • United States, United States • 4w ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Paid Training

Equipment Provided

Full-time with Full Benefits

Pay is $16/hour which may be below your state's minimum wage. Please take this into consideration when applying.

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?

Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks

Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.

Join the Conduent Customer Service Team

Come join us and grow with a team of people who will challenge and inspire you to be the best!

Working for you

Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.

$16.00 per hour pay rate (bi-weekly pay)

Paid Training with Equipment provided.

Full-time schedule (40 hrs. a week)

Career Growth Opportunities

PerkSpot- Employee discount program

Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.

About the Role

Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program

Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.

Accurately document enrollment requests, status changes, complaints, and grievances

Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.

Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.

Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

Requirements

Basic understanding of a call center environment in a customer service role and quality monitoring processes.

Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.

Ability to problem solve through analysis and ongoing feedback.

Achieve results through knowledge, empathy, and commitment.

Ability to work with people of diverse backgrounds.

High School diploma or GED

Background and drug screening required.

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time

We are currently NOT hiring in the following geographies, including but not limited to:

States: AK, CA, HI, MA, IL, MT & NY

Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Remote44#

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00/h

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\adaaa\accommodation_pol.pdf) .

Similar Jobs

Electrical Project Manager

ASRC Federal Holding Company • Sterling Heights, MI • 36min ago

Management & Administrative

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team...

36min ago

Go to Apply

Electrical Manager MV

Bureau Vertias North America • United States, United States • 37min ago

Management & Administrative

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a...

37min ago

Go to Apply

Electrical Engineering Manager

Actalent • Wilmington, MA • 38min ago

Management & Administrative

Job Title: Electrical Engineering ManagerJob Description We are seeking an experienced Electrical Engineering Manager to lead the end-to-end technical execution of a major electronic development effort. This role involve...

38min ago

Go to Apply

Facility Condition Assessment Consultant - Electrical Surveyor

CBRE • Minneapolis, MN • 47min ago

Management & Administrative

About the role The Facilities Assessment Consultant performs condition assessments of building systems, equipment, and supporting site infrastructure, with a primary focus on electrical and low voltage systems . This rol...

47min ago

Go to Apply

Electrical Section Manager - Power Generation

Stanley Consultants • Denver, CO • 48min ago

Management & Administrative

Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most compl...

48min ago

Go to Apply

SB Supply Chain Project Manager - Electrical/Mechanical

Turner Construction • Denver, CO • 49min ago

Management & Administrative

Division: Omaha Main Project Location(s): Omaha, NE 68154 USA Minimum Years Experience: Travel Involved: Job Type: Regular Job Classification: Experienced Education: Job Family: Construction Compensation: Salaried Exempt...

49min ago

Go to Apply

Senior Procurement Specialist - Electrical/Fiber-Comm

Turner Construction • Denver, CO • 51min ago

Management & Administrative

Division: SourceBlue Project Location(s): New York, NY 10001 USA Minimum Years Experience: Travel Involved: 30-40% Job Type: Regular Job Classification: Experienced Education: Job Family: SourceBlue Compensation: Salarie...

51min ago

Go to Apply

Senior Manager - Electric Power Materials Leader

GE Aerospace • Blue Ash, OH • 51min ago

Management & Administrative

Job Description Summary The Electric Power Materials Leader is responsible for leading end-to-end materials planning and execution to support Electric Power business objectives, with a primary focus on strengthening the...

51min ago

Go to Apply

Electrical Project Engineer Consultant

Wieland North America, Inc. • Buffalo, NY • 53min ago

Management & Administrative

Electrical Project Engineer ConsultantJob LocationUS-NY-BuffaloID2026-4055# of Openings1Posted Date9 hours ago(6/1/2026 4:00 PM)OverviewWieland - Creating Value for Generations! Wieland is a global leader in copper and c...

53min ago

Go to Apply

Electrical Engineering Program Manager

Insight Global • Phoenix, AZ • 54min ago

Management & Administrative

Job Description We are seeking an experienced Electrical Project Manager to lead electrical design and construction for water and wastewater infrastructure projects. This role involves managing electrical systems for tre...

54min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)