Administrative Assistant

Aston Carter • North East, MD • 8h ago

Job Title: Administrative Assistant

Responsibilities

Answer inbound phone calls from tenants and prospective residents and provide timely, professional assistance.

Conduct in-person tours of vacant apartment properties for potential tenants and clearly explain features, amenities, and leasing terms.

Create and update maintenance requests for tenants in the internal database to ensure issues are accurately logged and tracked.

Qualify applicants by reviewing information, registering them in the system, and supporting the application process.

Organize contractors to attend to maintenance issues and coordinate with landlords where applicable to ensure timely resolution.

Maintain and update property files to ensure all records are accurate, complete, and current.

Prepare, print, and distribute property lists for prospective tenants, team members, and other stakeholders as needed.

Handle day-to-day office operations to support smooth functioning of the leasing and property management activities.

Assist sales team members with administrative tasks, coordination, and documentation related to property sales or leasing.

File general office paperwork and sales-related documents in an organized and accessible manner.

Prepare reports as needed, using available data and systems to support management and operational decision-making.

Maintain office supplies by monitoring inventory, placing orders, and ensuring the office remains well stocked.

Essential Skills

1-2 years of administrative experience

Strong administrative support and office support skills, including filing, documentation, and organization.

Customer service and customer care experience, with the ability to communicate clearly and professionally with tenants and prospective residents.

Basic proficiency with Microsoft Suite, including Microsoft Word and Microsoft Excel.

Experience using Microsoft Office tools for data entry, reporting, and document preparation.

Ability to perform accurate data entry and maintain detailed records in internal systems and databases.

Familiarity with leasing and property management processes, including applications, maintenance requests, and tenant communications.

Basic administrative or receptionist experience in either commercial or residential property settings.

Comfort using Google Drive for file storage, sharing, and collaboration.

Ability to support real estate and residential property operations in a fast-paced office environment.

Work Environment

This position operates in a residential property office environment with standard business hours of Monday through Friday, 9:00 a.m. to 5:30 p.m., along with rotating weekend shifts to support tenant needs and property tours. The role involves regular use of office technology, including computers, internal databases, Microsoft Office (Word, Excel), and Google Drive.

Job Type & Location

This is a Contract position based out of North East, MD.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in North East,MD.

Application Deadline

This position is anticipated to close on May 28, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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