Job Description
The Events Specialist - Nordstrom Restaurant Division is an onsite, execution-focused role responsible for supporting and coordinating food- and beverage-led events within the NYC Flagship and Men's Store. This position is embedded in the Restaurant Division and focuses on day-to-day event execution, operational coordination, and hospitality support for events that include restaurants or specialty coffee.
Working under the guidance of Restaurant leadership and the Food & Beverage Manager, this role ensures events are properly prepared, staffed, and executed in a way that aligns with established service standards and does not disrupt core restaurant operations. The Events Specialist brings strong attention to detail, a hospitality mindset, and a consistent onsite presence to support successful execution in a fast-paced environment.
Key Responsibilities
Coordinate logistics and execution for restaurant- and café-led events, including tastings, private dining experiences, and food & beverage activations.
Support event setup, execution, and breakdown, ensuring spaces are event-ready and returned to standard operating condition.
Follow established timelines, run-of-show plans, menus, and service guidelines provided by Restaurant and Event leadership.
Partner closely with Food and Beverage Manager and Food and Beverage unit leaders to align event details with daily service flow and support staffing communication and readiness (staffing decisions remain with Restaurant leadership and the Food & Beverage Manager).
Support communication of event needs to restaurant teams, ensuring clarity around timing, expectations, and service adjustments.
Support customer service planning for event inquiries and bookings, including gathering requirements, confirming event details, and coordinating next steps with Restaurant leadership.
Coordinate with the Food & Beverage Manager on sourcing needs, labor considerations, readiness, and operational support for events.
Maintain a strong physical presence during events to monitor execution and address issues in real time.
Escalate operational concerns, staffing impacts, or scope changes to Restaurant leadership or the Food & Beverage Manager as needed.
Support load-in/load-out, vendor coordination, and basic event logistics under direction.
Partner with Store, Marketing, Licensing, Visual Merchandising, Facilities, and Asset Protection teams to support event readiness when food & beverage is involved.
Clearly follow direction on ownership boundaries when events are led by Store or Marketing teams, supporting only the food & beverage components.
Execute events in compliance with food safety, health, and operational standards.
Support a polished, guest-centric experience aligned with delivering Nordstrom Hospitality expectations.
Assist with post-event cleanup, resets, and recap documentation as needed.
Competencies
Drives Results: Remains focused on achieving key goals, even in the face of obstacles and setbacks.
Customer Focus: Delivers clear messages about providing a strong level of service to customers; takes action when team members do not meet standards.
Builds Trust: Demonstrates reliability and places a strong emphasis on team meeting its commitments.
Communicates Effectively: Conveys information clearly, concisely, and professionally.
Qualifications
1+ years of experience in hospitality, restaurant operations, catering, or event support roles.
Basic understanding of restaurant service flow, staffing considerations, and guest experience.
Strong organization, follow-through, and attention to detail.
Comfortable working onsite during peak business hours, including evenings and weekends.
Collaborative, dependable, and able to operate effectively in live operating environments.
We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$23.00 - $35.00 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\Overview\07-14\Full\Time_ES-US.pdf
About Us
We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!
