Community Affairs & Strategic Accounts Manager II

Liberty Utilities • Salem, NH • 3h ago

LU Service Corp.

Salem, NH, US, 03079

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

Purpose

The Community Affairs & Strategic Accounts Manager supports Liberty's Empire Gas business across its predominantly rural northwest and west-central Missouri service territory. Leads relationships with local elected officials, governing bodies, and other key stakeholders, and manages a portfolio of strategic customers, including large industrial and municipal accounts. Acts as Liberty's lead representative in key communities, connecting the company, its largest customers, and local stakeholders. This role aligns customer needs, community priorities, and economic development opportunities with company objectives for reliable, sustainable growth.

Accountabilities

Builds and maintains relationships with local elected officials in key communities across the service territory, including mayors, town managers, and city council members. Proactively engages elected officials and other key stakeholders during outages or emergencies to ensure clear communication and operational continuity.

Represents the company at targeted business, trade, and community events to strengthen visibility and partnerships.

Works with municipal officials, chambers of commerce, and local development agencies on initiatives that support customer growth and community investment.

Supports employee volunteer and outreach efforts that reflect company values.

Supports storm and emergency response assignments, as needed.

Serves as a trusted point of contact for assigned strategic accounts within each region, providing responsive service and proactive communication.

Coordinates with Operations, Billing, Engineering, and Regulatory teams to ensure timely, accurate support.

Builds strong relationships with customer executives and operators to anticipate needs and resolve issues quickly.

Proactively engages customers during outages or emergencies to ensure clear communication and business continuity.

Represents customer and community interests in internal planning and capital prioritization discussions.

Education and Experience

Bachelor degree or equivalent

5+ years of professional experience in business development, community relations, government affairs, or related field

Utility or adjacent industry experience preferred

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our "Think Global, Act Local" business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

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