Summary The incumbent serves as the Program Manager and Coordinator for the Post-9/11 Military2VA Office and assumes all of the technical and administrative responsibility for management of this program. This includes the Oklahoma City VA Health Care System and all affiliated Community Based Outpatient Clinics (CBOCs). Responsibilities Program Management Manages the daily operation of the Post-9/11 Military2VA (M2VA) program and provides accountability for program effectiveness and modification of service patterns to enhance customer services satisfaction. Provides administrative oversight of the M2VA Program to include planning, establishing, and implementing policies and procedures, developing program goals and objectives, and monitoring, operating, and evaluating the functioning of the program. Supervises all M2VA Case Managers and the Transition Patient Advocate embedded in the M2VA Program. Follows Veteran Health Administration (VHA) Policy requirements and develops local systems to identify and track M2VA Veterans serviced by the facility and community. This may involve use of DOD Registry, Joint Patient Tracking Application (JPTA) - Veteran Tracking Application (VTA), Patient Treatment file searches, VHA Information System and Technology Architecture (VISTA), Care Management Tracking and Reporting application (CMTA), FCMT, ICP, CPRS, NPEC, and any other data reports, classification reports, patient data exchange, and contacts with the community. Promotes and coordinates evaluations for the M2VA Program anywhere within the facility and outlying CBOCS in the OKC VA HCS catchment area to include, but not limited to Lawton, Ardmore, Altus, Ada, Stillwater, Enid, Blackwell, and Wichita Falls, TX. Establishes collaborative relationships with physicians, psychologists, social workers, nurses, and any other disciplines to foster their involvement in the care of transitioning Service Members and Veterans in the M2VA program. Serves as a point of contact for all inquiries regarding transitioning Service Members to the VHA system. These duties include a wide variety of stakeholders (Veterans, families, Federal Agencies, State Agencies, community agencies, Veteran Service Organizations, Military Support Programs, etc.). Incumbent ensures that all Congressional Inquiries, PATS, and any other forms of customer service needs are addressed. Responsible for management of Military Treatment Facility referrals for all Veterans located in the OKC VA HCS catchment area. This includes entering, editing, compiling, analyzing, and updating pertinent data. Ensures registration of appropriate Veterans for clinical, administrative, and outcome purposes. Develops procedures for referrals between OKC VA HCS and MTF, as well as other community based hospitals that promote the appropriate and timely inter-facility transfers. Prepares program reports for Social Work Service, OKC VA HCS Pentad and EL T (Executive Leadership Team), as well as VISN POC, and VACO Program Representatives. Ensures Performance Measures are met by the facility and all CBOCs on all measures pertaining to M2VA Veterans. Develops policy and procedure to ensure compliance with Joint Commission on Accreditation of Healthcare Organization (JCAHO), Commission on Accreditation of Rehabilitation Facilities (CARF), and· any other accrediting bodies and regulatory standards as needed and as the pertain to the M2VA Office. Establishes performance standards of the M2VA Program that promote quality and efficiency of service to the Veterans in the M2VA Program with overall goals of the OKC VA HCS. Responsible for all funds allocated to the M2VA program, to included but not limited to FCP for salaries, and special programming needs or initiatives. Manages the daily operation of M2VA Program, identifies any gaps in service and develops a plan in consultation with appropriate VA Staff and. Community Stakeholders to address identified needs. Utilization of the resources available and maximizing of those resources to ensure management of M2VA Program. Provision of Clinical Services and Oversight of care management services M2VA Program Manager also functions as social work member of the IDT M2VA Treatment Team and will have caseload requirements. Ensures that M2VA Veterans are screened for case management and that those in need of services are assigned accordingly to appreciate clinics, particularly those that are severely ill or injured. M2VA Program Manager will complete psychosocial evaluations, care needs assessments, re-assessments, suicide risk assessments, treatment plans with Veteran centric goals of care, identification of psychological needs, and provide recovery focused care planning. VA Careers - Social Work: https://youtube.com/embed/enRhz\ua\UU Work Schedule: 8:00 AM- 4:30 PM or 7:30 - 4:00, Monday to Friday Telework: Avaliabale Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 54376-0 Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Basic Requirements: United States Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part). Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the 4 accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/ English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f) Loss of Licensure or Certification: Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment. Grandfathering Provision: The following is the standard grandfathering policy for all title 38 hybrid qualification standards. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation. All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation. For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that requires a licensure or certification, may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all of the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. GRADE DETERMINATIONS: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Social Worker (Program Coordinator), GS-12 Experience and Education: One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure. Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to provide training, orientation, and guidance within clinical practice. Preferred Experience: Licensed Clinical Social Worker with at least 2 years post LCSW experience Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12 Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
